Office Coordinator

Home Instead; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Major Medical

401(k)

PTO

Professional Development

Growth opportunities

Mission-driven organization

Job summary

Home Instead in Montgomery, AL seeks an Office Coordinator to support a purpose‑driven home care team. You will handle office duties, route calls, communicate concerns to the Office Manager, and ensure standards are upheld across the organization.

Ideal candidates have a high school diploma, at least one year of related business experience, and a valid driver’s license. This role offers growth within a mission‑driven, expanding organization and competitive benefits.

Qualifications

• High school graduation or the equivalent.

Responsibilities

• Handle office responsibilities to allow a consistent full‑time networking effort, which is critical in building the business.
• Assist with answering each incoming call in a friendly, professional, and knowledgeable manner and distribute incoming calls to the appropriate staff members.
• Communicate client and CAREGiver concerns or problems with the Office Manager or other staff members as appropriate.
• Pleasantly determine each visitor’s purpose and promptly notify the appropriate staff member of their arrival.
• Ensure Home Instead standards are met and upheld.
• Maintain regular attendance at the office to execute job responsibilities.
• Demonstrate open and effective communication with colleagues and CAREGivers.
• Compose and/or revise materials used daily, such as training literature, letters, memos, etc.
• Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Reflect the values of (AlohaCare Montgomery Inc.), (d.b.a. an independently owned and operated Home Instead franchise)

Education

High school graduation or the equivalent

Job description

Office Coordinator – Join a Purpose-Driven Home Care Team

About Home Instead

For more than three decades, the Home Instead® network has been the world's leading provider of in‑home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more athomeinstead.com.

Are you relationship‑driven, organized, and passionate about senior care? Do you enjoy meeting with families, building trust, and creating solutions that truly make a difference? If so, we would love to meet you.

Here’s what’s in it for you:

• Major Medical
• 401(k)
• PTO
• Professional Development Opportunities
• Opportunity for growth within a mission‑driven, expanding organization
• Work that truly changes lives

What You’ll Do:

• Handle office responsibilities to allow a consistent full‑time networking effort, which is critical in building the business
• Assist with answeringeach incoming call in a friendly, professional, and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Communicate client and CAREGiver concerns or problems with the Office Manageror other staff members as appropriate
• Pleasantly determine each visitor’s purpose and promptly notify the appropriate staff member of their arrival
• Ensure Home Instead standards are met and upheld
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with colleagues and CAREGivers
• Compose and/or revise materials used daily, such as training literature, letters, memos, etc.
• Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Reflect the values of(AlohaCare Montgomery Inc.),(d.b.a. an independently owned and operated Home Instead franchise

Secondary Responsibilities:

• Participate as needed in all CAREGiver meetings
• Perform any other functions and responsibilities deemed necessary
• May have to go to clients home in the event we do not have a caregiver

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Your employer isAloha Care Montgomery, Inc.,(d.b.a. an independently owned and operated Home Instead franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.

Choosing an in‑home care provider is a significant decision. Here’s why families trust Home Instead
Our Care Pros are thoroughly trained, carefully screened, and truly dependable—providing compassionate care and the peace of mind you deserve.
24/7/365 – our local team is ready to support your in‑home care needs.
Our Care Consultants work with you to create a personalized care plan designed to meet the unique needs of you or your loved one
With over 30 years of experience, we provide care backed by decades of expertise and trust.