Office Coordinator

HealthSource Chiropractic of Muscle Shoals; Hartselle (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

PTO and other great benefits

Continuous clinical and business training

Company-paid CEUs

401(k)

401(k) matching

Job summary

HealthSource Chiropractic of Muscle Shoals is seeking a dedicated individual for a customer service role involving insurance verifications, financial reviews, and ensuring a smooth patient experience. You will assist with various administrative tasks, contribute to marketing efforts, and help maintain clinic efficiency.

A two-year degree is preferred, along with proficiency in Microsoft Office and strong customer service skills. Join our energetic team and help patients in their journey towards wellness!

Qualifications

• Proficiency in Microsoft Office and Windows is required.
• Previous experience in customer service must be demonstrated.

Responsibilities

• Insurance verifications.
• Create financial worksheets.
• Deliver financial reviews with patients.
• Make product and supplement recommendations based on treatment plans.
• Maintain patient accounts by obtaining, recording, and updating information.

Skills

Customer service

Microsoft Office proficiency

Relationship building

Attention to detail

Education

Two-year degree or more

Job description

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• 401(k)
• 401(k) matching

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Who you are:

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need:

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required