Office Coordinator

Cross Insurance; East Providence (RI); On-site; USD 38,000 - 52,000; Full time

Job summary

Cross Insurance is seeking an Office Coordinator to be the face of the East Providence branch, ensuring a professional first impression for clients and visitors while keeping daily admin operations running smoothly. The role involves greeting visitors, handling calls, mail, and basic AP/AR, and providing support to Department Managers.

Proficiency in MS Office 365 is preferred; insurance office experience is a plus.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional, friendly demeanor with customer service orientation.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet visitors and manage incoming calls, directing to the right person.
• Sort, distribute, and prepare mail; support policy and billing tasks.
• Process basic accounts payable/receivable paperwork.
• Order and maintain office supplies; coordinate with vendors.
• Keep common areas and conference rooms clean and stocked.
• Assist with setting up workspaces for new employees and events.
• Provide Administrative Executive support to Department Managers.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Discretion

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office 365

Job description

## Office CoordinatorApplyremote type: Not Remotelocations: US - RI - East Providencetime type: Full timeposted on: Posted Todayjob requisition id: JR1370**The Cross Family of Agencies welcomes you. We need your talent and expertise.****Office Coordinator****Office Coordinator:** This role serves as the face of the branch office, helping ensure a professional first impression for clients and visitors while keeping daily office operations running smoothly.**Key responsibilities of Office Coordinator include, but are not limited to:*** Greet visitors and manage incoming calls, directing them to the right person or department.* Sort, distribute, and prepare incoming and outgoing mail.* Support day-to-day policy and billing tasks using our agency management systems.* Process basic accounts payable and receivable paperwork.* Order and maintain office supplies, and coordinate with vendors for equipment and facility needs.* Keep common areas, conference rooms, and the kitchen clean, organized, and stocked.* Help set up workspaces and equipment for new employees.* Assist with company meetings, events, and other special projects as needed.* Support Department Managers with Administrative Executive support**Measurement:*** Quality and timeliness of daily office and administrative tasks.* Cleanliness and organization of common areas, conference rooms, and reception spaces.* Feedback from staff, clients, and visitors regarding office experience.* Leadership team feedback.**Required Qualifications:*** High school diploma or equivalent required; Bachelor's degree preferred.* Strong verbal and written communication skills.* Excellent organizational skills with the ability to manage multiple priorities and deadlines.* Professional, friendly demeanor with strong customer service orientation.* Ability to manage sensitive and confidential information with discretion.* Proficiency in Microsoft Office 365 Suite; prior office or insurance experience is a plus.### About Us**Family Owned** From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.