Administrative Assistant - Employee Benefits

Cross Insurance; Manchester (NH); Hybrid; USD 31,684 - 37,195; Full time

Benefits offered by this job

Comprehensive benefits package

401k with match

Paid time off

Job summary

Cross Insurance in Manchester, NH, is seeking a Benefits Administrative Assistant to support our employee benefits team. You will assist with TPA renewals, compliance reviews, Salesforce data updates, RFPs, and open enrollment materials.

You will also service claim issues with carriers, coordinate with the account manager for resolution, and maintain accurate records. Strong organizational, communication, and MS Office skills are essential; a high school diploma is required, with higher

Qualifications

• High School Diploma; associates or bachelor’s degree preferred.
• 3+ years administrative experience, preferably in Employee Benefits.
• Familiarity with Employee Benefits functionality and processes.
• Experience with Salesforce is a plus.
• Proficient in MS Office, especially Excel and PowerPoint.

Responsibilities

• Assist with TPA renewals and compliance document review.
• Update databases using Salesforce CRM.
• Generate RFPs and manage client requests.
• Prepare open enrollment materials for employees.
• Coordinate resolution of claim issues with carriers and account manager.

Skills

Interpersonal communication

Attention to detail

Multitasking

Problem solving

Organizational skills

Customer service

Education

High School Diploma

Associates or Bachelor’s degree preferred

Tools

Salesforce

MS Office (Excel, PowerPoint)

Job description

## Administrative Assistant - Employee BenefitsApplyremote type: Hybrid - Onsite / 2 Days Remotelocations: US - NH - Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR1372**The Cross Family of Agencies welcomes you. We need your talent and expertise.****Qualifications*** Bachelor's (Preferred), High School Diploma or GED required* Minimum 3 years administrative experience, preferably in Employee Benefits setting* Familiarity with Employee Benefits functionality**Full Job Description****Benefits Administrative Assistant**Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA. We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office.As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system, RFP generation and requests, open enrollment materials and more. You will also service claim issues, working closely with carriers and the dedicated account manager for resolution.**Knowledge and Skills**· Ability to work independently as well as in a team environment· Excellent data entry skills with high accuracy and attention to detail· Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment· Outstanding problem solving and analytical skills· Superior organizational skills· Strong interpersonal, communication, organizational and customer service skills required· Working knowledge of MS Office, particularly Excel and Powerpoint· In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)· Experience with Salesforce a plus**Required Qualifications**· High School Diploma· Associates or Bachelor’s degree preferred or 3 years administrative experienceInterested candidates should email resumes. Resumes with typos will not be considered. No phone calls please.Compensation: The base salary range for this role is *$23.00–$27.00* hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package, including but not limited to: Medical; Dental; Vision; Life / AD&D; Short and Long-Term Disability; 401k (with match); HSA/FSA/DCA options; Paid Time Off; and more.