Office Coordinator

LEI Cross Financial Corp; Providence (RI); On-site; USD 39,000 - 58,000; Full time

Job summary

The Cross Family of Agencies is seeking an Office Coordinator in Providence, RI to welcome visitors and keep daily office operations running smoothly. You will serve as the face of the branch, manage calls, and support billing and policy tasks using our agency systems.

Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to handle confidential information.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Strong verbal and written communication.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Professional, friendly demeanor with strong customer service orientation.
• Ability to manage sensitive and confidential information with discretion.
• Proficiency in Microsoft Office 365 Suite; prior office or insurance experience is a plus.

Responsibilities

• Greet visitors and manage incoming calls.
• Sort, distribute, and prepare incoming and outgoing mail.
• Support day-to-day policy and billing tasks using our agency management systems.
• Process basic accounts payable and receivable paperwork.
• Order and maintain office supplies, and coordinate with vendors for equipment and facility needs.
• Keep common areas, conference rooms, and the kitchen clean, organized, and stocked.
• Help set up workspaces and equipment for new employees.
• Assist with company meetings, events, and other special projects as needed.
• Support Department Managers with Administrative Executive support.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Discretion

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office 365

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise. Office Coordinator Office Coordinator: This role serves as the face of the branch office, helping ensure a professional first impression for clients and visitors while keeping daily office operations running smoothly.

Key responsibilities of Office Coordinator include, but is not limited to:

• Greet visitors and manage incoming calls, directing them to the right person or department.
• Sort, distribute, and prepare incoming and outgoing mail.
• Support day-to-day policy and billing tasks using our agency management systems.
• Process basic accounts payable and receivable paperwork.
• Order and maintain office supplies, and coordinate with vendors for equipment and facility needs.
• Keep common areas, conference rooms, and the kitchen clean, organized, and stocked.
• Help set up workspaces and equipment for new employees.
• Assist with company meetings, events, and other special projects as needed.
• Support Department Managers with Administrative Executive support Measurement: Quality and timeliness of daily office and administrative tasks. Cleanliness and organization of common areas, conference rooms, and reception spaces. Feedback from staff, clients, and visitors regarding office experience. Leadership team feedback.

Required Qualifications:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Professional, friendly demeanor with strong customer service orientation.
• Ability to manage sensitive and confidential information with discretion.
• Proficiency in Microsoft Office 365 Suite; prior office or insurance experience is a plus.

Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.