Office Concierge & Guest Experience Lead

Medline; Temecula (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking an Office Coordinator to ensure an outstanding guest experience by serving as the main point of contact for visitors. The role also handles phone calls, mail and package receipt, and various support tasks for management and hourly staff.

Responsibilities include greeting visitors, directing to meetings, issuing badges, processing expenses, maintaining supplies, and assisting with travel and apparel distribution, while upholding facility safety and professional

Qualifications

• Education: High school diploma or equivalent.
• Certification / Licensure: None
• Work Experience: Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge / Skills / Abilities: None

Responsibilities

• Greet visitors and log visits, alert appropriate party of arrival.
• Escort visitors to meetings or destinations within Medline.
• Issue badges to new team members and maintain visitors log.
• Maintain office and breakroom supplies and cleanliness.
• Assist with travel inquiries, employee purchases/shipping, and apparel distribution.
• Process expense reports for management and staff.
• Maintain communications boards and location contact lists.
• Answer calls professionally and direct to the appropriate department.
• Receive and direct deliveries including food, printing, and flowers.
• Assist security by reporting suspicious activity.
• Provide timely support to visitors and employees.

Education

High school diploma or equivalent

Job description

Medline Industries, LP is seeking an Office Coordinator to ensure an outstanding guest experience by serving as the main point of contact for visitors. The role also handles phone calls, mail and package receipt, and various support tasks for management and hourly staff.

Responsibilities include greeting visitors, directing to meetings, issuing badges, processing expenses, maintaining supplies, and assisting with travel and apparel distribution, while upholding facility safety and professional