Office & Communications Coordinator

West Side Beer Distributing; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

West Side Beer Distributing in Grand Rapids seeks an Office & Communications Coordinator to support day-to-day office operations and internal/external communications. The role combines front-desk duties, social media management and HR administrative tasks to showcase company culture and enable smooth onboarding.

The successful candidate will manage the social media calendar, engage with followers, assist with interviews and new hire paperwork, and coordinate internal communications across

Qualifications

• High School diploma required; Associate\'s or Bachelor\'s degree preferred.
• 2 years of experience in communications, social media or office administration.
• Proficiency with MS/Google suite, Canva, Adobe Creative Suite or similar design tools.

Responsibilities

• Serve as the primary front desk contact and greet guests professionally.
• Answer, screen and direct incoming calls and facility access.
• Manage social media content including planning, creating, scheduling and publishing.
• Coordinate internal communications and monthly newsletters with HR.
• Assist with onboarding, interviews and candidate communications.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

High School diploma

Associate\'s or Bachelor\'s degree preferred

Tools

Microsoft Office

Google Workspace

Canva

Adobe Creative Suite

Job description

Office & Communications Coordinator Job Description

Department: Human Resources
Reports To: Director, Human Resources
Job Status: Full-Time
FLSA Status: Non-Exempt
Location: Grand Rapids
Travel Requirement: None required
Schedule: Monday-Friday, (40 hours)
Role Overview:
The Office & Communications Coordinator is responsible for supporting day-to-day office operations as well as the Company’s internal communication and external social media presence. This role combines front-desk duties, social media management, and general Human Resources administrative support.

Key Responsibilities:

• Serve as the primary point of contact at the front desk and provide a professional greeting to guests
• Answer, screen and direct incoming calls and facility access
• Receive and distribute mail, deliveries and other correspondences
• Manage office supply orders and inventory across all locations
• Ensure meeting spaces are prepared for pre-planned meetings
• Coordinate meal and beverage orders for events/meetings, as needed
• Manage the Company’s social media account, including planning, creating, scheduling and publishing content to highlight company culture, spotlight employees and promote employer and supplier branding
• Monitor social media accounts and respond to comments, messages, and inquires in a timely and professional manner
• Develop and maintain a social media content calendar aligning with internal key focus areas and events
• Track social media engagement and provide periodic updates on performance, trends and opportunities
• Partner with HR team members to create and distribute internal announcements and monthly newsletters
• Coordinate internal communications, mailing and gifting
• Assist in planning, organizing and promoting company events
• Assist with scheduling interviews and coordinating candidate communications
• Support day-one onboarding, including completing new hire paperwork and employee file completion
• Perform other duties as assigned

Required Qualifications:

Education: High School diploma required; Associate’s or Bachelor’s Degree preferred
Experience: 2 years of experience in communications, social media or office administration
Technical Skills: Microsoft/Google suite applications, Canva, Adobe Creative Suite or similar design tools
Other Requirements: Must successfully pass pre-employment physical, drug screen, background check, and motor vehicle report meeting insurance company guidelines

Work Environment, Physical Demands & Performance Standards:

This position is primarily office-based and requires working on-site. Remote work is not compatible with this role due to the hands-on responsibilities involved, including greeting guests, answering gate calls and phone calls and handling of office administration tasks. The role requires regular movement throughout the office and production areas to support daily operations.

EEO Statement:

West Side Beer Distributing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.