Office & Communications Coordinator

Don-Lee Distributors, Inc.; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Disability Insurance

401(k) with Employer Match

Profit Sharing

Paid Time Off

Paid Paternity Leave

Referral Program

Employee Assistance Program

Community Appreciation Program

Job summary

West Side Beer Distributing in Grand Rapids, MI is seeking an Office & Communications Coordinator to support day-to-day office operations, manage social media, and provide HR administrative support.

This on-site, full-time role covers front-desk duties, event coordination, onboarding support, newsletters, and internal communications; requires a HS diploma, 2 years of relevant experience, and proficiency with MS/Google apps, Canva, and design tools.

Qualifications

• Education: High School diploma required; Associate’s or Bachelor’s Degree preferred
• Experience: 2 years in communications, social media or office administration
• Technical Skills: Microsoft/Google suite applications, Canva, Adobe Creative Suite or similar design tools

Responsibilities

• Serve as the primary front-desk contact and greet guests professionally
• Answer, screen and direct calls and facility access
• Receive and distribute mail and deliveries
• Manage office supplies across locations
• Prepare meeting spaces for planned meetings
• Coordinate meal and beverage orders for events
• Manage the company social media accounts and content calendar
• Monitor and respond to social media comments and messages
• Collaborate with HR to create internal announcements and newsletters
• Coordinate internal communications, mailing and gifting
• Support onboarding and new hire paperwork

Skills

Social media management

Office administration

Front desk / reception

Written communication

Team collaboration

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Office/Google Suite

Canva

Adobe Creative Suite

Job description

Family Owned. Community Focused. Employee Centric.

West Side Beer Distributing is a family-owned, Michigan-based, beverage wholesaler with operations in the Grand Rapids, Kalamazoo, Lansing, and Metro Detroit areas. We take an employee-centric, community-focused approach in how we do business. And we are looking for team members who share those same values!

West Side Beer Distributing is a diverse and inclusive workplace that encourages multiple approaches and points of view. We believe that this creates an atmosphere where everyone, from any background, can do their best work.

"The best word I can use to describe West Side Beer is Family. People feel valued, people feel that they matter. The company is fully making a commitment to them to make sure they love to work at the place they work."

- Tony DePagter, Business Development Manager

West Side Beer Distributing offers competitive benefit packages for eligible, full time employees. We provide a wide array of benefits options to choose from which allows employees to select the best plans for them and their families.

• Short Term and Long Term Disability Insurance
• 401(k) with Employer Match
• Profit Sharing
• Paid Time Off and Holidays
• Paid Paternity Leave
• Referral Program
• Employee Assistance Program
• Community Appreciation Program

Open Positions

Position: Office & Communications Coordinator

Location: Grand Rapids, MI

Job Id:1224

# of Openings:1

Office & Communications Coordinator Job Description

Department: Human Resources

Reports To: Director, Human Resources

Job Status: Full-Time

FLSA Status: Non-Exempt

Location: Grand Rapids

Travel Requirement: None required

Schedule: Monday-Friday, (40 hours)

Role Overview:

The Office & Communications Coordinator is responsible for supporting day-to-day office operations as well as the Company’s internal communication and external social media presence. This role combines front-desk duties, social media management, and general Human Resources administrative support.

Key Responsibilities:

• Serve as the primary point of contact at the front desk and provide a professional greeting to guests
• Answer, screen and direct incoming calls and facility access
• Receive and distribute mail, deliveries and other correspondences
• Manage office supply orders and inventory across all locations
• Ensure meeting spaces are prepared for pre-planned meetings
• Coordinate meal and beverage orders for events/meetings, as needed
• Manage the Company’s social media account, including planning, creating, scheduling and publishing content to highlight company culture, spotlight employees and promote employer and supplier branding
• Monitor social media accounts and respond to comments, messages, and inquires in a timely and professional manner
• Develop and maintain a social media content calendar aligning with internal key focus areas and events
• Track social media engagement and provide periodic updates on performance, trends and opportunities
• Partner with HR team members to create and distribute internal announcements and monthly newsletters
• Coordinate internal communications, mailing and gifting
• Assist in planning, organizing and promoting company events
• Assist with scheduling interviews and coordinating candidate communications
• Support day-one onboarding, including completing new hire paperwork and employee file completion
• Perform other duties as assigned

Required Qualifications:

Education: High School diploma required; Associate’s or Bachelor’s Degree preferred

Experience: 2 years of experience in communications, social media or office administration

Technical Skills: Microsoft/Google suite applications, Canva, Adobe Creative Suite or similar design tools

Other Requirements: Must successfully pass pre-employment physical, drug screen, background check, and motor vehicle report meeting insurance company guidelines

Work Environment, Physical Demands & Performance Standards:

This position is primarily office-based and requires working on-site. Remote work is not compatible with this role due to the hands-on responsibilities involved, including greeting guests, answering gate calls and phone calls and handling of office administration tasks. The role requires regular movement throughout the office and production areas to support daily operations.

EEO Statement: West Side Beer Distributing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Questions About Starting Your Career at West Side Beer?