Office Clerk PT

Lowes Foods; Winterville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Lowes Foods in United States seeks a Front End Supervisor to ensure the fastest, friendliest checkout experience by enforcing Guest Service Standards and managing cash operations. You will oversee sales-related assets and daily front-end activities, while supporting staff and maintaining security.

Responsibilities include cash handling, weekly cash reports, processing invoices, and ensuring accurate till counts.

Qualifications

• Friendly, outgoing personality and good team player.
• Ability to supervise and train staff.
• Proficient with front-end operations and basic math.
• Ability to stand for extended periods and lift 25 lbs occasionally.

Responsibilities

• Supervise guest service to ensure fast, pleasant checkout.
• Perform cash handling, invoicing, and daily cash reports.
• Process payments, deposits, and cash office security.
• Maintain front end and cash office supplies.
• Assist with payroll checks and store operations as directed.

Skills

Friendly personality

Team collaboration

Effective communication

Guest service skills

Stand for long periods

Math skills

Supervisory abilities

Technical proficiency

Tools

POS systems

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• Sales, Cash and Invoice Accounting
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.