Office Clerk - Pompano Beach

First Care Home Services, Inc.; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Care Home Services is seeking a reliable Office Clerk to support daily operations at the Pompano location. The role includes answering phones, assisting staff with inquiries, and helping maintain caregiver and contractor documentation in a fast-paced healthcare setting.

The ideal candidate is organized, dependable, and capable of multitasking with strong attention to detail. Proficiency in Microsoft Office and strong customer service skills are essential; bilingual is a plus.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Professional phone etiquette and demeanor.
• Ability to work efficiently and meet deadlines.
• Attention to detail and accuracy.
• Proficiency with Microsoft Office and email systems.
• Ability to work independently and in a team.
• Bilingual is a plus, but not required.

Responsibilities

• Answer and direct incoming phone calls professionally
• Assist caregivers, and office staff with general inquiries
• Support daily office and administrative operations
• Assist with staffing coordination and scheduling support
• Help process caregiver and nurse applications
• Assist with onboarding paperwork and contractor documentation
• Collect, review, and organize personnel and compliance documents
• Maintain accurate digital and physical files
• Follow up regarding missing or expired documents
• Assist with data entry, filing, scanning, and office organization
• Support management with administrative and office-related tasks as needed
• Maintain confidentiality of personnel and client information

Skills

Organizational skills

Multitasking

Communication

Customer service

Phone etiquette

Time management

Microsoft Office

Email systems

Teamwork

Bilingual (preferred)

Tools

Microsoft Office

Email systems

Computer applications

Job description

First Care Home Services is seeking a reliable, organized, and professional Office Clerk to support daily office operations at one of Pompano location. This role includes administrative support, answering phones, assisting with staffing coordination, and helping maintain caregiver and contractor documentation.The ideal candidate is detail-oriented, dependable, professional, and able to multitask in a fast-paced healthcare environment.

Responsibilities

1. Answer and direct incoming phone calls professionally
2. Assist caregivers, and office staff with general inquiries
3. Support daily office and administrative operations
4. Assist with staffing coordination and scheduling support
5. Help process caregiver and nurse applications
6. Assist with onboarding paperwork and contractor documentation
7. Collect, review, and organize personnel and compliance documents
8. Maintain accurate digital and physical files
9. Follow up regarding missing or expired documents
10. Assist with data entry, filing, scanning, and office organization
11. Support management with administrative and office-related tasks as needed
12. Maintain confidentiality of personnel and client information

Qualifications

1. Strong organizational and multitasking skills
2. Excellent communication and customer service skills
3. Good phone etiquette and professional demeanor
4. Ability to work efficiently and meet deadlines
5. Strong attention to detail and accuracy
6. Proficient in Microsoft Office, email systems, and computer applications
7. Ability to work independently and as part of a team
8. Bilingual is a plus, but not required