Office Clerk II — Work Orders & Asset System Admin

Morgan-State-University; Baltimore (MD); Vor Ort; USD 35.000 - 45.000; Vollzeit

Zusammenfassung

Morgan State University in Baltimore, MD is seeking a general clerk to perform complex clerical tasks under supervision and support the Facilities Management Department.

This role handles calls and emails, processes work orders in the EAM system, and ensures accuracy in records while guiding junior staff. A high school diploma and at least two years of clerical experience are required.

Qualifikationen

• Education: A High School Diploma or GED is required.
• Experience: At least two years in clerical work.
• Other: Additional related experience and formal education may substitute for education or experience on a year-for-year basis, with 30 college credits equivalent to one year of experience.

Aufgaben

• Respond to incoming calls and/or emails from customers and departmental staff; maintain contact with internal and external customers related to work order inquiries.
• Ensure accuracy by verifying records in the system per Work Control procedures and SOPs, including detailed descriptions and signatures.
• Complete customer requests and work orders using the EAM system and SOPs; perform basic system functions and track progress of requests.
• Performs all other duties as assigned.

Kenntnisse

Office practices

Grammar & punctuation

Report preparation

Oral & written communication

Time management

Word processing & spreadsheets

Ausbildung

High School Diploma or GED

Associate’s degree preferred

Tools

Enterprise Asset Management (EAM) system

Jobbeschreibung

Morgan State University in Baltimore, MD is seeking a general clerk to perform complex clerical tasks under supervision and support the Facilities Management Department.

This role handles calls and emails, processes work orders in the EAM system, and ensures accuracy in records while guiding junior staff. A high school diploma and at least two years of clerical experience are required.