Office Clerk/Assistant

Abundant Life Wellness Center; Town of Texas (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO and Holiday Pay

Discounted products

Discounted or free services

Bereavement Pay

Company paid holidays

Job summary

Abundant Life Wellness Center is seeking a part-time Front Office Clerk/Receptionist to greet clients, manage scheduling with Vagaro Pro, and assist with POS and membership sales. The role supports the Nurse Practitioner via Opti Mantra EMR and handles calls and emails with a warm, faith-based customer service approach.

The ideal candidate brings 2+ years in customer service and 1+ year at a front desk, with reliable transportation.

Qualifications

• Customer service experience required (2+ years).
• Front desk experience required (1+ year).
• Medical office experience a plus.

Responsibilities

• Schedule appointments using Vagaro Pro; handle POS and memberships.
• Support Nurse Practitioner via Opti Mantra EMR; assist clients.
• Answer phone calls and emails; manage day-end tasks.

Skills

Customer service

Front desk

Phone and email handling

Scheduling software

POS operations

Education

High School diploma or equivalent

Tools

Vagaro Pro

Opti Mantra EMR

Job description

Job Description

Front Office Clerk/Receptionist

Abundant Life Wellness Center is a faith-based, natural health clinic. The front office clerk/receptionist is responsible for being the first face of our clients see and providing great customer service experiences to our clientele by utilizing proficient computer skills to assist our clients through point of sale service, managing detox services, and bringing a faith base passion for customer service and natural health to our team.

Duties & Responsibilities:

• Utilize Vagaro Pro Scheduling Software to schedule appointments, POS, sell memberships, review client forms
• Utilize Opti Mantra Electronic Medical Record software to support our Nurse Practitioner and their clients
• Answer phone calls and emails
• Perform beginning/end of day responsibilities to include checklist, etc.
• Facilitate wellness services for clients such as detox service assistance, troubleshooting software, and have detailed knowledge of clinic practices
• Support clients through admin based duties such as test ordering, scheduling, and program knowledge.
• Build Christ-honoring relationships with clients and staff to foster a warm and nurturing environment
• Function independently in a hybrid paced, fluid environment
• Other duties as needed

This position is the first face to represent our company to our clients. A customer service-minded outlook is a must. Interest in natural health and wellness is important to be successful in this role.

An ideal ALWC team member possesses the following:

• Interest in natural health and wellness
• Christ-honoring, servant hearted approach to the workplace
• Independent drive, team oriented attitude
• Commitment to humility and continued job education
• Critical thinking with an emphasis on prioritization
• Commitment to doing a job well done each day
• Desire to provide clientele with heartfelt customer service

Minimum Requirements:

• High School diploma or equivalent
• Reliable transportation
• 1+ years customer service experience
• Pass background check
• Medical Office Experience a plus

Weekly Work Schedule (Flexible):

Monday: 8:30- 5:30

Friday: 9:00 AM - 4:00 PM

Saturday: 9:00 AM - 2:30 PM

Additional hours as needed by the clinic.

Benefits:

PTO and Holiday Pay

Discounted Products

Discounted or free services at the clinic

Bereavement Pay

Company paid holidays are available immediately. Paid personal days off are available after one year of service. Many wellness center services and products are received for free or at discount.

Job Type: Part-time

Benefits:

• Employee discount
• Paid time off

Experience:

• Customer service: 2 years (Required)
• Front desk: 1 year (Required)

Work Location: In person

Company Description

We were established in 2009 and have helped thousands of clients with their health and are excited to continue to grow the practice with new services.