Office Clerk

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach is hiring a part-time Hospital Office Clerk on site to support the Business Office with phone calls, mail processing, records management, and shipment coordination in a fast-paced healthcare setting.

Ideal candidates have a high school diploma or equivalent and about one year of related office experience, preferably in hospital or healthcare. This role offers an opportunity to contribute to patient-centered administrative operations.

Qualifications

• Education: High School Graduate or equivalent level of training preferred.
• Experience: One year on related office experience preferred. Hospital/healthcare preferred

Responsibilities

• Handle heavy phone contact in a courteous manner. Transfer calls to the appropriate area of the hospital or the Business Office Department. Take messages when necessary.
• Daily pick up correspondence from the Mail Room, sort and open all mail.
• Distribute all personally addressed and non-patient related mail.
• I.D., scan, and index all Business Office patient mail.
• Daily work on IB requests from attorneys offices, fax, fedex or send via certified mail, depending on which applies.
• Daily prepares for shipment all Fed Ex request and Certified Mail requests for the department.
• Maintain archive logs for incoming and outgoing boxed records. (Ocassionally assist Team Lead on the request of boxes from archival vendor and return boxes as soon as requestor has finished).
• Keep supply closet organized and keep control of inventory to monitor the need of supplies. Give request of supplies to be ordered to the Supervisor.
• Occasionally, pull implant invoices from A/P files.
• Ocasionally, as work permits, opens and sorts mail for Physician Billing Staff and distributes accordingly.
• Consistently demonstrates the ability to organize work, recognize and establish priorities, and complete work without creating backlogs.
• Serves as department courier (Internally delivers/picks up documents from Administration, Human Resources, Accounts Payable, etc.) on a daily basis.
• Keeps inventory of coffee, cream, sugar and stirrers and picks up supplies from Dietary Department as needed.
• Accommodates personal schedule when occasional overtime is required for departmental needs.
• Presents a well groomed, professional image. Keeps own area and common areas clean and well-organized.
• Performs other job related duties assigned by the office supervisor and/or management staff.

Education

High School Diploma or equivalent

Job description

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Culture of Caring: The Sinai Way

Department

Job Description Summary:

PART TIME ( M-F, 20-30 hours week) - on site, Miami Beach

The Hospital Office Clerk provides administrative and clerical support to ensure the efficient operation of the Business Office. Responsibilities include managing high-volume phone calls, processing and distributing mail, maintaining records and archives, coordinating document shipments, handling correspondence requests, monitoring office supplies, and serving as a departmental courier. This role requires strong organizational skills, attention to detail, excellent customer service, and the ability to prioritize multiple tasks in a fast-paced healthcare environment. A high school diploma or equivalent and previous office experience are preferred.

Position Responsibilities

• Handle heavy phone contact in a courteous manner. Transfer calls to the appropriate area of the hospital or the Business Office Department. Take messages when necessary.
• Daily pick up correspondence from the Mail Room, sort and open all mail.
• Distribute all personally addressed and non-patient related mail.
• I.D., scan, and index all Business Office patient mail.
• Daily work on IB requests from attorneys offices, fax, fedex or send via certified mail, depending on which applies.
• Daily prepares for shipment all Fed Ex request and Certified Mail requests for the department.
• Maintain archive logs for incoming and outgoing boxed records. (Ocassionally assist Team Lead on the request of boxes from archival vendor and return boxes as soon as requestor has finished).
• Keep supply closet organized and keep control of inventory to monitor the need of supplies. Give request of supplies to be ordered to the Supervisor.
• Occasionally, pull implant invoices from A/P files.
• Ocasionally, as work permits, opens and sorts mail for Physician Billing Staff and distributes accordingly.
• Consistently demonstrates the ability to organize work, recognize and establish priorities, and complete work without creating backlogs.
• Serves as department courier (Internally delivers/picks up documents from Administration, Human Resources, Accounts Payable, etc.) on a daily basis.
• Keeps inventory of coffee, cream, sugar and stirrers and picks up supplies from Dietary Department as needed.
• Accommodates personal schedule when occasional overtime is required for departmental needs.
• Presents a well groomed, professional image. Keeps own area and common areas clean and well-organized.
• Performs other job related duties assigned by the office supervisor and/or management staff.

Qualifications

• Education
• High School Graduate or equivalent level of training preferred.
• Experience
  • One year on related office experience preferred. Hospital/healthcare preferred

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Certification

Degree Requirements: