Office Clerk

Hersheypark; Hummelstown (Dauphin County); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Free admission and parking to Hersheypark

Discounts on food & shopping

Job summary

Join Hersheypark Camping Resort as a part-time team member responsible for welcoming guests, processing reservations, and promoting activities. Enjoy perks like free admission to Hersheypark and discounts on food!

This role requires excellent communication skills, organization, and the ability to work in various conditions. You must be at least 18 years old and possess a valid driver's license. The position is seasonal, lasting from April/May through October.

Qualifications

• Must be 18 years of age or older.
• Must have a Valid Driver’s License.
• Strong verbal communication skills and ability to work well with the public.
• Good organization skills, clerical, and computer skills.

Responsibilities

• Greet guests at the front counter and assist with check in/check out.
• Participate in Roadside check in.
• Process cash and credit card transactions.
• Maintain Office and Lobby Cleanliness.
• Provide exceptional customer service during site visits.

Skills

Strong verbal communication skills

Good organization skills

Clerical and computer skills

Hospitality minded

Ability to multitask

Job description

Job Category: Office, Clerical, and Administrative Support

Requisition Number: OFFIC004272

• Part‑Time
• On‑site
• Rate: $13 USD per hour

Locations

Showing 1 location

Hersheypark Camping Resort
Hummelstown, PA 17036, USA

Description

Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full‑hookup sites.

This position is responsible for greeting guests at the front counter, processing reservations, registering guests, checking guests in and out, as well as promoting activities and events of the Hersheypark Camping Resort.

As a Part‑Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Greet guests at the front counter, including assisting with check in/check out, answering guest’s questions and completing reservations.

Participate in Roadside check in

Process closing reports in accordance with HE&R standards

Process cash and credit card transactions in accordance with HE&R standards

Maintain Office and Lobby Cleanliness

Assist with minor guest opportunities and resolution

Participate in campground site inspections to support visual check in/check out

Provide exceptional customer service both in the office and during site visits

Provide feedback regarding processes, guest experiences and employee training

Maintain positive, professional and safe work environment

Assist guest with all aspects of the game room including stocking and maintaining brochure racks

Maintain after hours security binder

Deliver after hours cabin keys

Maintain accurate account of arrivals/departures for the day

Communicate clearly with Housekeeping Supervisor and outside team via 2‑way radio

Promote Campers App features and benefits to guests

Daily inspection of office golf cart in accordance with the standard golf cart usage policy

Assist office administration and team leaders with other projects and duties as assigned.

Qualifications:

Must be 18 years of age or older

Must have a Valid Driver’s License

Knowledge, Skills, and Abilities:

Strong verbal communication skills and ability to work well with the public

Good organization skills, clerical, and computer skills

Hospitality minded

Computer proficiency

Ability to multitask

Job Demands:

This is a seasonal position beginning in April/May and continuing through October. The working schedule may include evenings, weekends, and holidays based on operational needs.

Must be able to work a flexible schedule including days, evenings, holidays, and weekends.

Office hours during the peak season are 7:30am to 11pm

Must be able to work indoor and/or outdoor environments in various weather and temperature conditions.

Physical requirement includes walking and standing 90% of your shift, bending and stooping 20% of the time.

Must be able to lift 25 lbs.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.