Housekeeping Supervisor

Hersheypark; Pennsylvania; On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Free admission and parking to Hershey?

Discounts on food & shopping

Job summary

Hersheypark Camping Resort in Hummelstown, PA is seeking a part-time housekeeping team member responsible for maintaining cabins, bathhouses, and public areas to a high standard of cleanliness and guest comfort.

The role involves inspecting spaces, assisting housekeeping staff to prepare cabins for check-in, using the property management system for tasks and reports, training team members, and handling guest opportunities professionally; a valid driver's license and 1 year of customer service

Qualifications

• Minimum 1 year of customer service experience.
• Must be 18 years of age or older.
• Must possess a valid driver’s license.

Responsibilities

• Inspect cabins to ensure cleanliness and maintenance.
• Clean cabins, public areas, and bathhouses; replace light bulbs and batteries as needed.
• Assist housekeeping staff to prepare cabins for check-in times.
• Utilize the property management system to assign cabins and print reports.
• Train and coach employees on cleaning processes and standards.
• Handle guest opportunities professionally.

Skills

Customer service

Communication

Supervisory potential

Tools

Microsoft Office

Google Suite

Job description

Hersheypark Camping Resort
Hummelstown, PA 17036, USA

Description

Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.

This part-time position is responsible for ensuring that all work performed by the housekeeping department in cabins, bathhouses, and public areas meets the expected standards of cleanliness and consistency.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Inspect all cabins and their surrounding areas for cleanliness and maintenance challenges (Including but not limited to: Interior, Exterior, Fire Pit, Deck/Patio, Picnic Table & Grounds)*

Perform tasks such as cleaning cabins, public areas and bathhouses; replacing light bulbs, smoke detector batteries, etc. to ensure a comfortable guest experience*

Inspect bath houses, laundry rooms, and public areas to include the game room, shuttle stop and registration area for cleanliness and maintenance challenges*

Assist housekeeping staff to ensure all cabins are ready for the assigned check in time*

Utilize the property management system and other departmental software to assign cabins, print reports, assign daily tasks, log maintenance needs, and answer/respond to company emails, as well as daily recordkeeping of assignments, staff, and guest opportunities*

Complete housekeeping supply inventory and provide accurate information to the purchasing manager*

Train and coach employees in cleaning procedures, processes and standards *

Monitor staff activity to ensure productivity and safe work practices *

Handle guest opportunities in a professional and appropriate manner

Perform other duties as assigned

Qualifications:

Must be 18 years of age or older

Must possess a valid driver’s license

Minimum of 1 year of customer service experience

Knowledge, Skills, and Abilities:

Previous supervisory experience preferred

Excellent written and verbal communication skills

Previous housekeeping experience preferred

Proficient in Microsoft Office and Google Suite

Previous experience with conflict resolution and problem solving

Highly motivated and self driven

Job Demands:

Must be able to:

Walk, stand 90% of shift

Bend, stoop, life 70% of shift

Carry, sit, climb ladders 50% of shift

Work in confined spaces 30% of shift

Lift, pull, and push a maximum of 75 lbs unassisted

Exposure to basic cleaning chemicals, propane, and gasoline

Must be able to work a flexible schedule based on operational need, including weekends, holidays, and evenings

Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employe

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.