Housekeeping Supervisor

Hersheypark; Hummelstown (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee admission to Hersheypark

Discounts on food & shopping

Job summary

Hersheypark Camping Resort in Hummelstown, PA is hiring a part-time housekeeping team member to maintain cabins, bathhouses, and public areas. Responsibilities include cleaning tasks, maintenance checks, and supporting guest experiences.

You will use a property management system to coordinate cabin assignments and daily tasks. The role emphasizes safety, customer service, and teamwork, with perks like admission benefits and a fast-paced outdoor environment.

Qualifications

• Must be 18 years of age or older.
• Must possess a valid driver’s license.
• Minimum of 1 year of customer service experience.
• Previous supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and Google Suite.
• Previous housekeeping experience preferred.
• Highly motivated and self driven.

Responsibilities

• Inspect cabins and surrounding areas for cleanliness and maintenance challenges (Interior, Exterior, Fire Pit, Deck/Patio, Grounds).
• Perform tasks such as cleaning cabins, public areas and bathhouses; replace light bulbs and smoke detector batteries to ensure guest comfort.
• Inspect bath houses, laundry rooms, game room, shuttle stop, and registration area for cleanliness and maintenance needs.
• Assist housekeeping staff to ensure cabins are ready for check-in time.
• Utilize the property management system and other software to assign cabins, print reports, and log tasks and guest opportunities.
• Complete housekeeping supply inventory and provide information to purchasing.
• Train and coach employees in cleaning procedures and standards.
• Monitor staff activity for productivity and safety.
• Handle guest opportunities professionally.
• Perform other duties as assigned.

Skills

Customer service

Supervisory experience

Communication skills

Housekeeping experience

Conflict resolution

Problem solving

Self-motivated

Tools

Microsoft Office

Google Suite

Job description

Hersheypark Camping Resort
Hummelstown, PA 17036, USA

Description

Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.

This part-time position is responsible for ensuring that all work performed by the housekeeping department in cabins, bathhouses, and public areas meets the expected standards of cleanliness and consistency.

As a Part‑Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Inspect all cabins and their surrounding areas for cleanliness and maintenance challenges (Including but not limited to: Interior, Exterior, Fire Pit, Deck/Patio, Picnic Table & Grounds)*

Perform tasks such as cleaning cabins, public areas and bathhouses; replacing light bulbs, smoke detector batteries, etc. to ensure a comfortable guest experience*

Inspect bath houses, laundry rooms, and public areas to include the game room, shuttle stop and registration area for cleanliness and maintenance challenges*

Assist housekeeping staff to ensure all cabins are ready for the assigned check in time*

Utilize the property management system and other departmental software to assign cabins, print reports, assign daily tasks, log maintenance needs, and answer/respond to company emails, as well as daily recordkeeping of assignments, staff, and guest opportunities*

Complete housekeeping supply inventory and provide accurate information to the purchasing manager*

Train and coach employees in cleaning procedures, processes and standards *

Monitor staff activity to ensure productivity and safe work practices *

Handle guest opportunities in a professional and appropriate manner

Perform other duties as assigned

Qualifications:

Must be 18 years of age or older

Must possess a valid driver’s license

Minimum of 1 year of customer service experience

Knowledge, Skills, and Abilities:

Previous supervisory experience preferred

Excellent written and verbal communication skills

Previous housekeeping experience preferred

Proficient in Microsoft Office and Google Suite

Previous experience with conflict resolution and problem solving

Highly motivated and self driven

Job Demands:

Must be able to:

Walk, stand 90% of shift

Bend, stoop, life 70% of shift

Carry, sit, climb ladders 50% of shift

Work in confined spaces 30% of shift

Lift, pull, and push a maximum of 75 lbs unassisted

Exposure to basic cleaning chemicals, propane, and gasoline

Must be able to work a flexible schedule based on operational need, including weekends, holidays, and evenings

Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employe

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.