Office Clerk

Freedom Home Health and Hospice Care Services Inc.; Marysville (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Freedom Home Health and Hospice Care Services Inc. is seeking an Office Clerk to coordinate clinic records, data entry, patient files, meetings, calls, and office supplies.

Responsibilities include handling confidential information, maintaining clinical records per Medicare regs, phone communication, mail, typing, equipment inventory, and updating mailing lists; candidates should have high school education and basic computer skills.

Qualifications

• Preferably high school education with a computer background.
• General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
• Basic knowledge of office machines.
• Basic knowledge of telephone skills.
• Data entry and use of current software systems.
• Ability to establish and maintain effective working relationships.
• Positive, friendly and professional representative of the organization.
• Strong social interaction, communication and organizational skills.
• Personal car for travel and valid driver’s license.
• Carry personal auto liability insurance coverage.

Responsibilities

• Maintaining confidentiality of patient information.
• Maintaining accurate up to date clinical records in accordance with Medicare and Policy Manual.
• Communicating effectively on the telephone with patients, families and staff.
• Answering incoming calls and forwarding or taking messages.
• Welcoming and assisting all guests.
• Managing incoming, outgoing and interoffice mail.
• Typing, faxing and copying tasks for staff.
• Ordering and maintaining records of medical equipment and supplies.
• Maintaining accurate mailing lists of employees; patients; volunteers and physicians.

Skills

Data entry

Telephone skills

Office procedures

Communication

Organizational skills

Customer service

Computer literacy

Professionalism

Driver's license

Auto liability

Education

High school diploma

Job description

JOB DESCRIPTION SUMMARY

The Office Clerk is responsible for assisting in the coordination of all office activities including: clinical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office clerk is responsible to assist with: direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• 1. Assists in maintaining confidentiality of patient information.
• 2. Assists in maintaining accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• 3. Communicates effectively on the telephone with patients, families and staff.
• 4. Assists in answering incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• 5. Assists in welcoming and assisting all guests.
• 6. Assist in managing incoming, outgoing and interoffice mail.
• 7. Performs typing, faxing and copying tasks as requested for various staff persons.
• 8. Assists in ordering and maintaining accurate records of medical equipment and supplies.
• 9. Assists in maintaining accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.

POSITION QUALIFICATIONS

• 1. Preferably minimum of high school education with a computer background.
• 2. General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
• 3. Basic knowledge of office machines.
• 4. Basic knowledge of telephone skills.
• 5. Aptitude or computer data entry and use of current software systems.
• 6. Ability to establish and maintain effective working relationships.
• 7. Ability to meet the public and staff as a positive, friendly and professional representative of the organization.
• 8. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
• 9. Personal car for travel and valid driver’s license.
• 10. Carry personal auto liability insurance coverage.

Freedom Home Health and Hospice Care Services Inc. is an Equal Opportunity / Aff…

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.