Office & Billing Maestro (HR, Admin, Front Desk)

Valley West Health; Olney (IL); On-site; USD 38,000 - 64,000; Full time

Job summary

Valley West Health in Olney, IL is seeking a versatile office guru to manage billing, HR, accounting and customer service with accuracy and care. This role blends math, people skills and process discipline to keep the business side of care running smoothly.

You’ll handle resident billing, payables, deposits and AR, while ensuring Medicaid/Medicare billing compliance and accurate payroll support. Strong Excel/Word, detail focus and communication are essential as you balance operations with a

Qualifications

• High School diploma or equivalent required; Associate's in Accounting/Business preferred.
• 2–3 years in accounts receivable, collections, or similar numerical role.
• Knowledge of Medicaid/Medicare and long-term care billing required.
• Proficiency in Excel/Word; strong numerical and accuracy skills.
• Experience with billing software and solid record-keeping; ability to explain billing to families.

Responsibilities

• Tame daily census forms and reconcile them with accuracy.
• Handle resident billing, collections, and accounts receivable.
• Manage banking activities: resident trust funds, deposits, withdrawals, and adjustments.
• Support HR tasks: onboarding, background checks, and ensuring compliant paperwork.
• Process payroll, approve time off, and track bonuses where applicable.
• Answer phones, manage mail and supplies, and keep front desk operations running smoothly.
• Provide warm, professional customer service to residents, families, and staff.

Skills

Accounts receivable

Billing

Excel

Word

Communication

Customer service

Payroll support

Education

High School diploma

Associate's in Accounting or Business

Tools

MMAI

MLTSS

Advantage

Job description

Valley West Health in Olney, IL is seeking a versatile office guru to manage billing, HR, accounting and customer service with accuracy and care. This role blends math, people skills and process discipline to keep the business side of care running smoothly.

You’ll handle resident billing, payables, deposits and AR, while ensuring Medicaid/Medicare billing compliance and accurate payroll support. Strong Excel/Word, detail focus and communication are essential as you balance operations with a