Office Automation Assistant

U.S. Department of Veterans Affairs; Garland (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

The U.S. Department of Veterans Affairs, set within the VA North Texas Health Care System, seeks an Office Automation Clerk/Assistant to provide clerical support to the Chief Nurse of Ambulatory Care Remote sites. Responsibilities include typing, data entry, and document preparation using MS Office and Vista.

The role requires strong spelling/grammar, confidentiality, and reliable PC operation. Typical hours are Mon-Fri, with on-site duties in Garland, TX at the Nursing Service location.

Qualifications

• 1 year or more of specialized clerical work preferred.
• Proficiency with MS Office and Windows; ability to format documents with tables, graphs, and glossaries.

Responsibilities

• Provide clerical support for Chief Nurse of Ambulatory Care Remote sites, Nursing Service.
• Perform typing and filing; prepare publication materials (pamphlets, certificates, forms, graphs, manuals).
• Enter data for programs and documents used by the CN, including Vista and MS Office.
• Prepare and distribute documents for CN, including memorandums and reports, using MS Office for Windows.
• Answer phones and inquiries; route to appropriate nursing staff as needed.
• Maintain schedule coordination with CN to ensure timely completion of tasks.

Skills

Typing 40 wpm

MS Office proficiency

Windows knowledge

Spelling and grammar

Confidentiality

PC operation

Education

4 years above high school

Tools

MS Office

Vista

Job description

Summary

The Primary Purpose of the Position is: To use multiple office automation software with varied functions to produce a wide range of documents; and - to provide miscellaneous clerical support. The Organizational Location of this Position is: Deputy Associate Director Patient Care Services - Associate Director of Patient Care Services - VA North Texas Health Care System (VANTHCS).

Summary

The Primary Purpose of the Position is: To use multiple office automation software with varied functions to produce a wide range of documents; and - to provide miscellaneous clerical support. The Organizational Location of this Position is: Deputy Associate Director Patient Care Services - Associate Director of Patient Care Services - VA North Texas Health Care System (VANTHCS).

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/01/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Extensive knowledge of Microsoft Office and Windows programs and must be able to utilize functions such as tables of contents - graphics - creation of glossaries - columns and tables - and chart creations. Skill in operation of PC to accurately and neatly present information in the proper format. Knowledgeable in spelling and grammar - medical terminology - CO formats and routing for proper signatures. Ability to maintain confidentiality of information in all matters. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Proficiency Requirements: In addition to meeting experience or education requirements - applicants for these positions must show possession of the following skills - as appropriate. Applicants may meet these requirements by passing the appropriate performance test - presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office - or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Office Automation Clerk/ Assistant: 40 words per minute typing speed. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties Serves as clerical support for the Chief Nurse (CN) of Ambulatory Care Remote sites- Nursing Service
• The primary function of the position requires the employee to perform all clerical duties required to support the CN
• The incumbent coordinates prioritization of work with the CN to assure that work is completed in a timely manner
• Performs typing and filing - prepares materials for publication such as pamphlets - certificates - forms - graphs - technical manuals or comparable items
• Provides data entry for all programs and/or documents used or distributed by the CN - including but not limited to Vista and MS office Software
• Prepares and distributes copies of documents and materials used by the CN including memorandums - reports of contact - cascade call list - procedure and protocol handouts utilizing MS office for windows
• Answers telephone and personal inquiries made to the CN and provides required information and /or assistance or makes referral to the appropriate nursing staff members for assistance
• Work Schedule: Monday - Friday 7:30 am - 4:00 pm or 8:00 am - 4:30 pm Virtual: This is not a virtual position
• Position Description/PD#: Office Automation Assistant/PD08551A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized