Office Assistant - Virtua Pride Primary Care

Virtua; Marlton (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Virtua in Marlton, NJ is seeking an entry-level Medical Office Assistant to support front-desk duties, verify insurance, schedule patient appointments, register patients, and enter all billing information.

You will collect co-pays, perform pre-certifications, and prepare referrals as required, while answering phones and directing calls to the appropriate staff.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multitasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring and directs to staff.
• Responsible for scheduling patient appointments and registering patients with updated demographics and insurance.
• Performs billing functions such as entering charges/payments, collecting co-pays, reconciling batches and deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants and act as office resource and mentor.

Skills

Communication

Customer service

Multitasking

Computer literacy

Education

HS Diploma

Job description

Summary:

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities:

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required:

Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 0-2 years Medical Office experience.

Required Education:

HS diploma or equivalent.