Office Assistant - Public Works-Admin

City of Lancaster (CA); Lancaster (CA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

City of Lancaster (CA) is seeking a clerical assistant to support office staff under general supervision. The role covers answering calls, greeting visitors, filing, document management, and basic errands. Strong communication and organizational skills are essential.

The position emphasizes customer service, adherence to procedures, and proficiency with Microsoft Office and standard software. Candidates may be enrolled in a Business-related program and possess related experience.

Formación

• Strong communication skills.
• Handle public inquiries on the phone.
• Deal tactfully and effectively with staff, participants, and the public.
• Strong working knowledge of Microsoft Office, and proficiency in other industry-standard software applications is desirable.
• Understand and follow written and oral instructions.
• Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance.
• Currently enrolled in a college or university majoring in Business or a related field is desirable.

Responsabilidades

• Handling incoming calls and other communications
• Manage filing system and recording information as needed
• Update paperwork, maintain documents and word processing
• Coordinate events as necessary
• Performs other related duties as assigned
• Greet clients and visitors
• Help organize and maintain office common areas
• Perform general office duties and run errands
• Maintain supply inventory
• Opens, sorts, and distributes incoming mail
• Collect and stamp outgoing mail

Conocimientos

Communication

Public inquiries

Microsoft Office

Educación

College major in Business or related field

Herramientas

Microsoft Office

Descripción del empleo

General Summary:

Under general supervision, assist office staff by performing clerical duties.

Supervisory Responsibilities:

• None

Responsibilities may include, but are not limited to:

• Handling incoming calls and other communications
• Manage filing system and recording information as needed
• Update paperwork, maintain documents and word processing
• Coordinate events as necessary
• Performs other related duties as assigned
• Greet clients and visitors
• Help organize and maintain office common areas
• Perform general office duties and run errands
• Maintain supply inventory
• Opens, sorts, and distributes incoming mail
• Collect and stamp outgoing mail

The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered (non-exempt)

Minimum Qualifications:

• Strong communication skills.
• Handle public inquiries on the phone.
• Deal tactfully and effectively with staff, participants, and the public.
• Strong working knowledge of Microsoft Office, and proficiency in other industry-standard software applications is desirable.
• Understand and follow written and oral instructions.
• Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance.
• Currently enrolled in a college or university majoring in Business or a related field is desirable.

Core Competencies:

• Problem Solving – Analytically and logically evaluating information
• Learning Agility – Seeking learning opportunities and applying the lessons to work
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
• Customer Focus – Attending to the Needs and expectations of customers
• Informing – Proactively obtaining and sharing information
• Teamwork – Collaborating with others to achieve shared goals
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
• Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness

Guiding Principles

1. Put people first.
2. Be visionary.
3. Be an ambassador for Lancaster.
4. Be Fiscally Responsible.
5. Be Creative.
6. Always Improving.
7. Be Adaptable and Resilient.

Essential Physical Requirements:

• Ascend/Descend stairs/ladders/balance (moderate)
• Position self to bend or twist (frequent)
• To move, transport, position items up to 15 lbs. (frequent)
• Exposed to outdoor weather conditions (infrequent)
• Operate Equipment (none)
• Stationary or squatting position (frequent)

Environmental Factors:

• Work under time pressure (moderate to frequent)
• Interruptions (frequent)

Essential Cognitive Functions:

• Analyze (continuous)
• Computations (frequent)
• Generate Written Work Product (moderate)
• Independent Problem Solving (continuous)
• Interruptions (frequent)
• Maintain Positive Public Relations (continuous)
• Organize (frequent)

Disaster Service Worker:

Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/.