Office Assistant - Property Management - Rochester, NH

Prismhr Hire; Rochester (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Health, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan with employer 2

Job summary

Elm Grove Companies, a property management firm in Rochester, NH, is seeking an Office Assistant to support the leasing and accounting functions across the Rochester portfolio.

You will handle lease documents, coordinate with tenants and vendors, and maintain records to ensure smooth daily operations. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Proven ability to communicate effectively with residents, owners, and vendors.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Customer-focused mindset with a professional demeanor and problem solving.
• Experience in office administration or property management is a plus.

Responsibilities

• Greet and assist tenants, visitors, and vendors in a professional manner.
• Answer phones and respond to emails.
• Process lease applications, renewals, and other tenant documentation.
• Maintain and update property management records and databases.
• Assist with scheduling maintenance work orders and follow-up communications.
• Support rent collection and bookkeeping processes.
• Prepare reports, correspondence, and meeting materials.
• Translate documents or communications as needed.
• Provide general administrative support to the property management team.

Skills

Interpersonal communication

Multitasking

Customer service mindset

Professional demeanor

Education

High school diploma

Associate degree (preferred)

Job description

About Us

Elm Grove Companies is a trusted leader in property management, dedicated to providing exceptional service to residents, owners, and business partners. We’re looking for a proactive, detail-oriented Office Assistant to support our property management team and ensure smooth daily operations in our Rochester NH Portfolio.

Our Culture & Values

At Elm Grove Companies, our values aren’t just words — it's how we work every day. We lead with Respect, collaborate through Synergy, take Accountability for our actions, show up with Dependability, and embrace a Growth Mindset in everything we do.

We expect every team member to live these values daily — in how they communicate, solve problems, and support one another. We offer freedom to think, create, and contribute without micromanagement, and we hold each other to a high standard of ownership and integrity.

If these values align with how, you work and who you are, we want to talk with you.

Position Summary

You will be assisting with lease and accounting documentation. This position requires strong organizational skills, excellent communication, and to effectively support our diverse client base.

Key Responsibilities

• Greet and assist tenants, visitors, and vendors in a professional manner.
• Answer phones and respond to emails.
• Process lease applications, renewals, and other tenant documentation.
• Maintain and update property management records and databases.
• Assist with scheduling maintenance work orders and follow-up communications.
• Support rent collection and bookkeeping processes.
• Prepare reports, correspondence, and meeting materials.
• Translate documents or communications as needed.
• Provide general administrative support to the property management team.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 1–2 years of office or administrative experience (property management or real estate preferred).
• Excellent interpersonal, communication, and multitasking abilities.
• Professional demeanor and customer service mindset.

Benefits

• Competitive pay and performance bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan with employer match
• Opportunities for professional growth and development