Office Assistant (PRN) Mattoon Walk In Clinic

sarahbush; Mattoon (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Sarah Bush Lincoln Health Center in Mattoon Walk In Clinic seeks an Office Assistant (PRN) to manage patient check-in/out, answer calls, and support clerical tasks. Pay starts at $17.79/hour and varies by experience. Responsibilities include processing appointments, handling payments, and maintaining records.

The role requires a high school diploma and involves front-desk duties in a clinic setting. Hours are as-needed, on-site at Mattoon Walk-In Clinic.

Qualifications

• High School diploma required.
• Experience with patient check-in/check-out and clerical tasks preferred.

Responsibilities

• Answers all incoming calls and forwards or takes detailed messages.
• Completes patient check-in by verifying information and preparing files.
• Completes patient check-out, taking and posting payments and charges.
• Enters payments into cash drawer and reconciles totals daily.
• Prepares bank deposits daily.
• Greet patients and visitors to the clinic.
• Performs general clerical tasks including preauthorization checks, deposits, ordering supplies, and maintaining records.
• Provides general assistance to patients and visitors as needed.

Skills

Customer reception

Appointment processing

Cash handling

Medical records management

Phone etiquette

Education

High School diploma

Job description

Office Assistant (PRN) Mattoon Walk In Clinic

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Mattoon Walk in Clinic

Hours: PRN - As needed

Required: High School diploma

Pay: based on experience, starting at $17.79/hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis.
• Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements

• High School (Required)

Compensation

Estimated Compensation Range $17.79 - $27.57 Pay based on experience