Office Assistant - Mattoon Walk-in Clinic Part-time

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 25,000 - 38,000; Part time

Job summary

Sarah Bush Lincoln’s Mattoon Walk-in Clinic is hiring an Office Assistant for a part‑time role (20 hours/week). The position handles appointment processing, patient reception, encounter management, and billing support under Clinic Supervisor guidance.

Requirements include a High School Diploma and wage starting at $17.79 per hour, with a compensation range up to $27.57 based on experience. The role emphasizes customer service, clerical tasks, and front‑desk duties in a fast‑paced clinic

Qualifications

• HS diploma required.
• Medical office experience is a plus.
• Strong communication and organizational skills.

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in by verifying all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out, taking and posting payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis.
• Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical tasks including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Skills

Customer service

Phone support

Cash handling

Clerical tasks

Front desk

Education

High School Diploma

Job description

Office Assistant - Mattoon Walk-in Clinic Part-time Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Location: Mattoon Walk-in Clinic

Hours: Part‑time/20 hours per week

Required: HS Diploma

Pay: Based on experience, starting at $17.79 per hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check‑in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check‑out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis.
• Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow‑up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements

• High School (Required)

Compensation

• Estimated Compensation Range $17.79 - $27.57 Pay based on experience

When you come to work for Sarah Bush Lincoln or Fayette County Hospital Long Term Care, you have our commitment to help make this the best work experience of your life. Career development is available through continuing education and on‑site training, so come grow with us! We are striving to be the employer of choice in the area.

Benefits

• Employees reap the benefit of our work culture which is steeped in professional and personal development programs.
• We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers.
• We support on‑site classroom learning programs and internet courses, and we have a generous tuition reimbursement program-- all designed to help staff achieve their goals.