Office Assistant- Primary Care

Advocate Health; Rome (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Advocate Health is seeking a Front Office Assistant to manage clerical tasks for the medical practice. Responsibilities include telephone duties, scheduling, filing, and general administrative support to ensure smooth patient flow.

The role requires familiarity with medical terminology, ICD-9/CPT coding, accurate typing, and strong customer service and communication skills. An on-site office environment with day-to-day patient interactions is expected.

Qualifications

• Experience with front desk responsibilities in a medical office setting.
• Knowledge of medical terminology and ICD-9/CPT coding.
• Accurate typing and filing skills.
• Experience with medical office information systems and electronic billing.
• Strong verbal and written communication skills and commitment to customer service.

Responsibilities

• Handle telephone responsibilities.
• Schedule appointments and maintain calendar.
• Perform filing, copying, and related clerical tasks.
• Communicate with patients and customers to address inquiries and needs.

Skills

Front desk responsibilities

Medical terminology

ICD-9/CPT coding

Typing

Filing

Verbal and written communication

Customer service

Age-appropriate communication

Education

High school diploma or GED

Two-year post-secondary medical office assistant program

Tools

Medical office information systems

Electronic billing

Job description

The Front Office Assistant is responsible for all clerical functions relative to the business aspect of the medical practice. These duties include, but are not limited to, telephone responsibilities, scheduling, filing, copying, etc.

Qualifications:

A. Education

• 1. High school diploma or GED from an accredited institute required
• 2. Two year course for medical office assistant at the post-secondary level preferred

B. Experience

• 1. Prior experience with front desk responsibilities in a medical office setting
• 2. Knowledge of medical terminology and ICD-9/CPT coding is required
• 3. Accurate typing and filing skills required
• 4. Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
• 5. Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups