Office Assistant

Advocate Health; Rome (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Advocate Health is seeking a Front Office Assistant to support the medical practice with essential clerical duties. The role includes answering calls, scheduling appointments, filing, copying, and other administrative tasks.

Strong communication and customer service skills are essential for interacting with patients of all ages. Candidates should have a high school diploma or GED, and a two-year post-secondary medical office assistant program is preferred.

Qualifications

• Front office duties in a medical practice, including telephone responsibilities and scheduling.
• Knowledge of medical terminology and ICD-9/CPT coding is preferred/required.
• Accurate typing and filing skills; ability to use medical office information systems.

Responsibilities

• Handle telephone duties and patient scheduling.
• Perform filing, copying, and other clerical tasks as needed.

Skills

Front desk responsibilities

Medical terminology

Typing

Customer service

Verbal and written communication

Education

High school diploma or GED

Two year post-secondary medical office assistant program

Tools

Medical office software

Electronic billing

Job description

The Front Office Assistant is responsible for all clerical functions relative to the business aspect of the medical practice. These duties include, but are not limited to, telephone responsibilities, scheduling, filing, copying, etc.

Qualifications

Education

1. High school diploma or GED from an accredited institute required
2. Two year course for medical office assistant at the post-secondary level preferred

Experience

1. Prior experience with front desk responsibilities in a medical office setting
2. Knowledge of medical terminology and ICD-9/CPT coding is required
3. Accurate typing and filing skills required
4. Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
5. Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups