Office Assistant Practice Based Part-time

AdventHealth; Ottawa (KS); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Ottawa, KS is seeking an Office Assistant to provide quality front-office support part-time. You will schedule clinical appointments, verify insurance, obtain authorizations, and manage referrals and documentation for billing.

This role emphasizes accurate record-keeping and smooth patient flow. The position requires high school graduation, 1+ year related experience preferred, and strong communication skills.

Qualifications

• High School Grad or Equivalent is required.
• 1+ years related experience preferred.
• Excellent communication and organizational skills.
• Ability to handle multiple tasks and patient flow.

Responsibilities

• Greet and direct patients in a friendly, welcoming, and timely manner.
• Assist with daily closing procedures.
• Handle patient inquiries and documentation with accuracy.
• Collect required documents such as insurance cards and photo IDs.
• Schedule and confirm patient appointments to minimize no-shows.
• Verify insurance coverage and obtain authorizations.
• Process referrals and coordinate documentation for coding and billing.
• Support office operations to improve efficiency.

Skills

Customer service

Administrative support

Scheduling

Insurance verification

Billing/documentation

Front desk

Education

High School Grad or Equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Part time

Shift:

Day (United States of America)

Address:

1301 S MAIN ST

City:

OTTAWA

State:

Kansas

Postal Code:

66067

Job Description:

Office Assistant Practice Based Part-time

Location:

Ottawa, KS

Shift:

20 hrs. per week

Fridays, 9am - 6pm; Saturdays and Sundays, 9am - 3pm

Job Description

The Office Assistant is responsible for providing quality customer service to patients by offering administrative and front office support. This position schedules clinical patient appointments, verifies insurance coverage, and obtains authorizations. Additionally, this role processes referrals and coordinates documentation for coding and billing. In addition, this position performs various administrative tasks simultaneously. Responsibilities for this role include ensuring efficient patient flow and accurate record-keeping. This role contributes to the overall efficiency of the physician offices.

Key Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Knowledge, Skills, and Abilities:

Education:

• High School Grad or Equivalent [Required]

Work Experience:

• 1+ years related experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.09 - $27.34

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.