Office Assistant Practice Based

adventhealth; California (MO); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 Weeks)

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth Port Charlotte is seeking a patient services associate to facilitate medical record requests, greet patients, and support front-desk operations.

You will verify insurance, collect copays, schedule appointments, and ensure a friendly, timely experience for all patients in accordance with department policies.

Qualifications

• High School Diploma or equivalent required.
• 1+ year related experience preferred.
• N/A

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures and front desk duties.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Verifies insurance coverage and gathers required documents.
• Schedules and confirms appointments to minimize no-shows and collect copays where required.

Education

High School Grad or Equiv

Job description

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

2400 Harbor Blvd, Port Charlotte, Florida, 33952

Job Description

Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned. Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.

Knowledge, Skills and Abilities

N/A

Education

High School Grad or Equiv [Required]

Field of Study

N/A

Work Experience

1+ years related experience [Preferred]

Additional Information

N/A

Licenses and Certifications

N/A

Physical Requirements

Physical Requirements: https://tinyurl.com/23km2677

Pay Range

$15.69 - $25.10

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.