Office Assistant Practice Based

AdventHealth; Tampa, Northern (FL, KY); Hybrid; USD 22,000 - 35,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Disability Insurance

Life Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Tampa, FL is seeking a full-time Medical Receptionist to support the front desk and patient flow. You will greet patients, schedule appointments, collect payments, verify insurance, and maintain accurate records to ensure efficient care delivery.

The role requires a High School diploma and 1+ year of related experience. This on-site daytime position offers comprehensive benefits from day one and a supportive team environment.

Qualifications

• High School Diploma or equivalent required.
• 1+ year related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation of the call.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments.
• Collects copays, deposits, deductibles, and other payments per policy.
• Distributes documentation within the AMR accurately and timely.

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

13601 Bruce B Downs Blvd

City:

Tampa

State:

Florida

Postal Code:

33613

Job Description:

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Knowledge, Skills, and Abilities

• N/A

Education

• High School Grad or Equiv [Required]

Field of Study

• N/A

Work Experience

• 1+ years related experience [Preferred]

Additional Information

• N/A

Licenses and Certifications

• N/A

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.69 - $25.10

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.