Office Assistant - Part Time

Augusta University; Augusta (GA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Vacation & holidays

Tuition assistance

Job summary

Augusta University’s Literacy Center is seeking a dedicated staff member to manage daily instructional sessions and parent communications. You will schedule learners, maintain records, and ensure a clean, organized center environment while upholding professional standards.

The role requires a high school diploma, excellent interpersonal and written communication, and proficiency with Microsoft Office. Salary ranges and benefits support a full-time, day-shift position.

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with Microsoft Office and databases required.

Responsibilities

• One-on-one literacy instruction sessions with school-aged clients (50 minutes).
• Communicate regularly with parents/caregivers about enrolled or waitlisted children.
• Support scheduling for instructors, volunteers, and learners; maintain documentation and center cleanliness.
• Maintain training certifications and onboard new instructors/volunteers.
• Uphold professionalism and center policies in interactions with clients and staff.
• Take on additional tasks as assigned by center leadership.

Skills

Interpersonal skills

Written communication

Verbal communication

Attention to detail

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Augusta University College of Education and Human Development is committed to being a relevant, responsive, and respected organization with a keen focus toward high impact work in the community. Our faculty, students, and alumni are committed to improving lives and expanding opportunities through the comprehensive study and effective practice of education. Through bachelor's degree, master's degree, doctoral degree, and professional development programs, we cultivate innovative educational leaders, advance health practices through research in kinesiology, explore the most important questions in public education, and share exciting ideas and best practices across the world.

Job Summary

This position maintains enrolled learner records, manage communication with parents in person, and via email, schedule learners for instruction sessions at the center, and maintain learner waitlist. Responsible for the smooth running of daily instruction sessions at the center.

Responsibilities

The duties include but are not limited to:

• ONE-ON-ONE INSTRUCTION: Oversee 50-minute one-on-one instructional sessions with school-aged clients to teach literacy concepts, catering to various grade levels. Administer initial assessments, spelling inventories, and other evaluations. Make decisions on how to place each learner into Center curriculums.
• PARENT/CAREGIVER COMMUNICATION: Regularly handle communication with parents/caregivers about their enrolled or waitlisted child(ren). Reach out to parents/caregivers regarding initial weekly session scheduling, scheduling changes, and absences. Provide recommendations and materials for support and homework when requested.
• ADMINISTRATIVE DUTIES: Effectively provide flexible scheduling for Instructor, volunteer, and learners to provide the most Instruction sessions possible. Ensure parents/caregivers of enrolled learners have all supporting documentation completed. (Center forms, learner IEPs/504 plans, etc.) Ensure the Learning Center is clean, tidy, and organized each day.
• TRAINING, SUPPORT AND CERTIFICATION: Maintain employee training certifications, including Words Their Way and Mandated Reporter training, to ensure compliance with Center requirements. Onboard, train, guide, and support new Instructors and volunteers in best practices and problem-solving during sessions.
• PROFESSIONALISM: Maintain a high level of professionalism in interactions with clients, their families, and fellow staff members. Uphold the Center's standards and policies in all interactions and activities.
• OTHER: Be prepared to take on additional tasks or responsibilities as assigned by the center's leadership, contributing to the overall success of the Literacy Center.

Required Qualifications

High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization.

Preferred Qualifications

Minimum of one year experience performing secretarial/clerical assistant duties in a professional office setting. Customer service experience.

Knowledge, Skills, & Abilities

KNOWLEDGE

Proficient in Microsoft Office and other computer software/databases.

Skills

Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

Abilities

Ability to maintain confidentiality.

Shift/Salary/Benefits

• Shift: Days/M-F
• Pay Grade:B1
• Salary Minimum $15.00/hour - Midpoint: $17.98/hour
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
• Recruitment Period: 11/2/2026 - Until Filled
• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, faculty, and employees. \"Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success.\" Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status, or any other status protected by applicable law.