Office Assistant P/T

SEAFIELD SERVICES INC; Town of Riverhead (NY); On-site; USD 28,000 - 30,000; Part time

Job summary

SEAFIELD SERVICES INC. is seeking a part-time office assistant to support the Office Manager in daily operations in Riverhead, NY. You will handle front-desk calls, assist with mail and scheduling, and ensure confidentiality in all client interactions.

Responsibilities include processing deposits, updating ledgers, generating Medicaid reports, and maintaining client records within the computerized system. A two-year background in a similar role and a 40 wpm typing speed are required.

Qualifications

• Must have pleasant telephone manner and professional appearance.
• At least two years of experience in a similar capacity.
• Typing 40 wpm; good communication with clients, staff and outside agencies.

Responsibilities

• Answer and transfer calls in a professional manner.
• Provide information on anonymous meetings and hot-lines.
• Assist with mail handling and basic office tasks.
• Maintain sign-in/out logs and issue name tags.
• Close daily deposits and update ledgers for client balances.
• Track Medicaid tokens and run weekly reports for Medicaid pendings.
• Update schedules and manage group sheets and daily activities in the system.
• Maintain confidential patient information and follow confidentiality rules.

Skills

Telephone handling

Typing speed 40 wpm

Confidentiality awareness

Computer skills

Prioritizing workload

Independence

Tools

Voicemail system

Job description

Part-Time Position Avaliable!
$20.00-$22.00

MAIN FUNCTION:

To assist the Office Manager with daily operational needs of the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that all clients are treated with dignity and respect.
• Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
• Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.
• No messages taken for clients, except for emergency calls.
• Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.
• Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.
• Prepare outpatient mail forSeafielddrivers. Distribute in-coming mail.
• Miscellaneous typing tasks.
• Sign-in/out personal body alarms.
• Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up-to-date.
• Collect payments and review balances with clients.
• Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the MedicaidPendingsand problem accounts.
• Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.
• Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.
• Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.
• Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on thecomputerized system.
• Input, update and trackOASASadmission/discharge forms on a monthly basis.
• Run group sheets on a daily basis.
• Track urine drug screens on a daily basis by logging them in the appropriate manual.
• Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.
• Perform all other duties as assigned.

COMPETENCY REQUIREMENTS:

• Answering/Transferring of calls
• Taking Messages
• Knowledge of Voice Mail
• Enforcing Confidentiality Law
• Admission/Discharge Procedures
• Computer Software Skills
• Prioritizing Workload
• Level of Independence

EDUCATION & QUALIFICATIONS:

Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm