Office Assistant Orthopedics

Henry Ford Health; Shelby Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Shelby Township, MI is seeking a customer-service oriented administrative specialist to support patients in a medical setting. The role includes greeting patients, verifying information, and handling front-desk duties.

Responsibilities include processing insurance authorizations, scheduling appointments, entering charges, collecting co-pays, and ensuring daily reports balance. This on-site position requires attention to detail and teamwork.

Qualifications

• High School diploma or equivalent or 1 year of relevant experience required.
• Professional licensure/certification is not applicable for this role.

Responsibilities

• Greets patients and visitors, checks in/out, and collects required documentation.
• Verifies and enters demographic information accurately.
• Obtains and verifies insurance authorizations/precertification; schedules appointments.
• Enters, reviews and submits charges; collects co-pays and reconciles daily deposits.
• Provides general office and clerical support to the assigned area.

Skills

Customer service

Clerical skills

Attention to detail

Education

High School diploma or equivalent

1 year of relevant experience

Job description

Job Description

Office Hours: M, T, Th 8:00am to 500pm

13350 24 Mile Road, Suite 700. Shelby Township, MI 48315

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities

Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.

Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.

Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.

Provides general office and clerical support to assigned area.

Qualifications

Qualifications

Education:

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.