Office Assistant (OPS), Employee Assistance Program

Florida State University; Tallahassee (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Florida State University’s Employee Assistance Program is seeking an Office Assistant (OPS) to provide front desk support in Tallahassee. You will greet clients, answer calls, refer visitors, and help schedule appointments, contributing to a welcoming and organized office environment.

This temporary, part-time role requires discretion with confidential information, strong customer service, and solid skills in Word and Outlook.

Qualifications

• High school diploma or equivalent.
• Client/customer service experience.
• Professional demeanor and excellent people skills.
• Ability to handle confidential information appropriately, exercising discretion and good judgment.
• Experience using Microsoft Word and Outlook or comparable software.
• Ability to communicate effectively both verbally and in writing.
• Preferred: experience working in an office environment.

Responsibilities

• Provides front desk administrative support for the Employee Assistance Program, to include: greeting clients, answering phones, assisting and referring visitors and callers accordingly, and scheduling clients.
• Assists staff with projects. General office tasks. Assists with the Emergency Loan Fund (ELF) application and administration.
• Resource identification and availability: keeps updated and accurate listings of community resources and availability to support and enhance referral connections for EAP clients.

Skills

Customer service

Communication

Discretion

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Job Title: Office Assistant (OPS), Employee Assistance Program

Location: Tallahassee, FL

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 63413

Department

Employee Assistance Program

200 W. College Avenue

Tallahassee, FL 32301

Responsibilities

Provides front desk administrative support for the Employee Assistance Program, to include: greeting clients, answering phones, assisting and referring visitors and callers accordingly, and scheduling clients.

Assists staff with projects. General office tasks. Assists with the Emergency Loan Fund (ELF) application and administration.

Resource identification and availability: keeps updated and accurate listings of community resources and availability to support and enhance referral connections for EAP clients.

Qualifications

• High school diploma/equivalent.
• Client/customer service experience.
• Professional demeanor and excellent people skills.
• Ability to handle confidential information appropriately, exercising discretion and good judgment.
• Experience using Microsoft Word and Outlook or comparable software.
• Ability to communicate effectively both verbally and in writing.

Preferred Qualifications

Experience working in an office environment.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Anticipated Salary Range

$15.00 per hour

Considerations

This is an OPS/temporary job.

Based on the duties, this position requires completion of a criminal history background check.

Schedule: 20 hours per week. Schedule is flexible.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.