Office Assistant - Office of Disability Support Services and SEED Program

Lehigh Carbon Community College; North Whitehall Township (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Lehigh Carbon Community College is seeking an Office Assistant to support Disability Support Services and the SEED program. You will greet visitors, manage schedules, coordinate accommodations, and assist with events and communications.

Responsibilities include updating records, preparing materials, handling budgets, and helping with tutoring coordination. Strong organizational and communication skills required; bilingual in Spanish/English is a plus. This is an on-site position in Pennsylvania.

Qualifications

• Associate degree or combination of education and experience sufficient to perform essential duties.
• High school diploma or GED.
• Ability to handle confidential information and safeguard privacy while maintaining academic integrity.

Responsibilities

• Serve as receptionist and provide admin support for DSS/SEED events and materials.
• Provide information about ESS/DSS services to students, faculty, staff, and local agencies.
• Maintain student records and schedule appointments for accommodations.
• Prepare correspondence and generate reports from college databases.
• Assist with budget monitoring and procurement for SEED and contracted services.
• Coordinate testing and tutoring appointments; support remote tutoring.
• Maintain inventory of DSS equipment and assist in workshops.

Skills

Multitasking

Customer service

Communication skills

Teamwork

Education

Associate's degree

High school diploma or GED

Tools

Microsoft Office

Database systems

Spreadsheet software

Job description

Summary

This position serves as an office assistant, providing support to students, faculty, and staff in the areas of Disability Support Services and the SEED program. The position coordinates general college information and department-specific assistance for DSS/ESS to students. The Office Assistant reports directly to the Associate Dean for Student Learning and Organizational Development.

Essential Duties And Responsibilities

• Serves as receptionist and provides administrative support for ESS/DSS/SEED to include events, student activities, recruitment and retention initiatives, and professional development. This involves providing support for the Next Step Transition Conference and other DSS/SEED events, including booking room(s), event setup, maintaining a database of attendees/outside resources, and assisting in preparing/updating marketing materials for workshops and presentations.
• Provides appropriate ESS/DSS information to students, faculty, staff, and local agencies regarding services available through ESS (Learning Specialist, DSS Learning Specialist, Tutoring, etc.) and effectively and updates DSS departmental resources each semester (i.e. resources for mental health/behavioral health, diagnosis/testing, etc.).
• Maintains student records DSS.
• Schedules and coordinates student appointments, access accommodations, alternative test accommodations, adaptive equipment loans, special classroom equipment, and contracted services.
• Independently composes correspondence, reports and other forms of written communication.
• Enters appointment data and generates reports from college database systems.
• Provides input and retrieval for inter and intra-departmental, divisional and collegial reporting.
• Duplicates, collates, and prepares mailings and informational materials directed to students, faculty, staff, local agencies, and high schools.
• Maintains updated budget system and monitors budgets and purchases for SEED and other contracted services.
• Assists with scheduling tutoring and learning specialist appointments and the implementation of ESS and DSS activities.
• Provides support for remote tutoring program including screening tutoring sessions when needed.
• Train students in the use of assistive/adaptive equipment.
• Responsible for maintaining the ESS/DSS equipment inventory. Maintain records of DSS technology/equipment, knowledge of technology to troubleshoot technology/equipment borrowed by students.
• Assists with the facilitation of transition workshops and center tours.
• Coordinates scheduling of testing including working with faculty and proctoring tests within the department.
• Helps maintain an inviting appearance of ESS/DSS suite
• Other duties as assigned by supervisor.

Education

• Associate's degree from an accredited institution or a combination of education and experience sufficient to successfully perform the essential duties of the job.
• High school diploma/GED.

Clearances

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

Knowledge, Skills, Abilities

• Ability to prioritize and handle multiple tasks in a busy open-reception environment.
• Strong knowledge word processing, spread sheet, shared drives and database systems.
• Excellent written and spoken communication skills.
• Sensitivity to diverse and multicultural student population.
• Experience or demonstrated ability to handle confidential information and safeguard private information while promoting academic integrity.
• Ability to be cooperative, pleasant, and helpful when working with a diverse population of students, staff, and the general public.
• Ability to work in a team environment.
• Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge
• Some schedule flexibility will be required for office coverage.

Preferred

• Bachelor's Degree
• Two years of related work experience.
• Bilingual (Spanish/English)

Physical Demands

• Ability to effectively communicate, perceive, and exchange information with colleagues and stakeholders.
• Operate, handle, or feel objects, tools, or controls using hands, arms, or adaptive equipment.
• Ability to safely lift, transport, or move objects up to 15 lbs regularly and up to 25 lbs occasionally.
• Vision capabilities sufficient to view screens, read printed materials, and observe work environments (with or without assistive devices).

Work Environment

The noise level in the work environment is usually quiet to moderate.

LCCC is an equal opportunity employer.

LCCC Internal candidates must apply within 15 days of posting.

Position open until filled.

Compensation

• Salary is restricted to above range and will not exceed the maximum of the range. Salary offers are non negotiable and offers are determined and are based upon related work experience submitted on resume.
• Foreign degrees - must provide a US equivalency report of your degree credentials with your transcript, if not, your resume will not be accepted.