Office Assistant IV at MSU Information Technology

Wayne State University; East Lansing (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

Michigan State University is seeking an Office Assistant IV to join the MSU IT Administrative Support Services group in East Lansing. The role provides clerical support to unit administrators, staff, students, and guests, handling calendars, communications, onboarding, and financial processing.

Responsibilities include coordinating meetings, maintaining records, processing travel, and providing reception services.

Qualifications

• Knowledge equivalent to that normally acquired in the first two or three years of college, technical school, or related field.
• Experience in maintaining records, reports, and office systems.
• Strong written and verbal communication skills with professional demeanor.

Responsibilities

• Provide calendaring, scheduling, and communications support for department staff.
• Assist with onboarding/offboarding of staff and reception activities.
• Handle financial processing, CAM processing, and travel coordination.
• Coordinate meetings and events; manage room assignments and keys; liaise with university providers.
• Maintain departmental records, supplies, and vendor accounts.

Skills

Calendaring

Communication skills

Teamwork

Attention to detail

Office support

Education

Two to three years of college/technical training

Tools

SharePoint

Spreadsheets

Presentation software

Job description

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MSU IT is looking for an Office Assistant IV to join our MSU IT Administrative Support Services group! Our team provides clerical support to large central information technology departments that enable the University’s excellence in education, research, and outreach through the delivery of world-class information technology solutions and resources.

In a departmental support model, this role will work with MSU IT’s departments to provide support to unit administrators, support staff, students and guests in the operational run of the department. The role will support unit administrators with calendaring, scheduling, communications, reporting, onboarding/offboarding of staff, reception activities, financial processing, student and hourly time entry, reception activities, financial processing, CAM processing, travel coordination and reconciliation, coordination of meetings and events and contribute as a subject matter expert regarding administrative functions of the organization and university. This role will also:

• Maintain departmental records, directories, and reports.
• Coordinate and order departmental supplies and maintain vendor accounts for departmental purchase.
• Process and track personnel and financial requests including the use of a purchasing card .
• Coordinate meeting rooms, assign space desk keys, and general maintenance or break-fix requests to university providers.
• Provide general office assistance in support of department operations.
  • Provide reception services for the assigned department location.

Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state capitol, the MSU Community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

This position is located at 450 Auditorium Road, MSU Computer Center, East Lansing, Michigan, providing administrative support to the Educational and Research Technology department and the Campus IT Experience department.

Knowledge equivalent to that which normally would be acquired in the first two or three years in college, technical school or related field; one to three years of related and progressively more responsible or expansive work experience in maintaining account ledgers, departmental operations, employment, or in performing tasks related to the area of employment; experience in word processing, editing and composing correspondence, and maintaining spreadsheets and/or databases; or an equivalent combination of education and experience.

Desired Qualifications

• Experience with unit administrator calendaring, SharePoint, spreadsheet and presentation software.
• Strong written and verbal communication skills, with the ability to convey information clearly, accurately, and professionally.
• Demonstrated work orientation that includes problem solving, teamwork and adaptability to change.
• Conducts all tasks with attention to detail.
• Experience with large meeting and event coordination, agenda preparation and note taking.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter

Special Instructions

Please provide three professional references who are knowledgeable of your work.