Office Assistant II - Pain Management

UPMC

Williamsport (Lycoming County)

On-site

USD 27,887 - 35,855

Full time

14 days+

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Job summary

A leading healthcare provider in Williamsport is seeking an Office Assistant II for the Pain Management office. This full-time position involves scheduling patient appointments, managing medical records, and assisting clients with inquiries. Ideal candidates will have a high school diploma and experience in a medical office setting.

Qualifications

Three years of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience required.

Responsibilities

Responsible for making and scheduling patient appointments efficiently.
Assist clients in person and on the phone, providing information.
Prepare patient charts for upcoming appointments.

Skills

Knowledge of medical terminology

Word processing

Computer experience

Education

High school diploma or GED

Job description

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UPMC Williamsport has an opening for a full-time Office Assistant II with the Pain Management office. This position is dayshift, Monday through Friday, as scheduled between 7:00 am - 5:00 pm, with no weekends or major holidays.

Purpose:

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:

Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.
Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
Maintain a clean, orderly waiting area including beverage area and reading materials.
Answer questions regarding patient appointments and testing. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Assist with inpatient billing process.
Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
Process medical records release requests.
Identify stock levels of office supplies and assist with ordering/inventory management.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screens calls, takes messages and provides information in a courteous manner.
Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers.
Other duties as assigned
High school diploma or GED
Three years of work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience required.