Office Assistant II - Human Resource Development

City of Fayetteville; Fayetteville (NC); On-site; USD 32,000 - 44,000; Full time

Job summary

The City of Fayetteville invites applications for an Office Assistant II in the Human Resource Development Department to perform a wide range of office support tasks supporting an office operation, program, or work unit. Responsibilities include information screening, scheduling, correspondence, and records management.

Qualifications include two years of office support experience and a high school diploma with secretarial/office management training.

Qualifications

• Two years of increasingly responsible experience in office support work.
• Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.
• Experience with keyboarding, spelling and proofreading tests as part of clerical selection.

Responsibilities

• Screen visitors and telephone calls and route as appropriate; assist the public, other departments and divisions by providing information concerning services; explain departmental/divisional policies and procedures.
• Screen incoming mail and prioritize in order of importance.
• Maintain a calendar of activities, meetings and events and arrange travel.
• Schedule division activities, meetings and conferences.
• Prepare, review and distribute forms, reports, correspondence and documents; proofread for accuracy.

Skills

Keyboarding

Spelling and proofreading

Education

High school diploma or equivalent; secretarial/office management training

Tools

MS Word

MS Excel

Job description

The City of Fayetteville is currently recruiting for an Office Assistant II in the Human Resource Development Department to perform a wide variety of office assistant tasks in support of an office operation, program, or work unit applying varied guidelines and program knowledge which may require some interpretation, research and analysis to resolve problems within the area of assignment.

1. Screen visitors and telephone calls and route as appropriate; assist the public, other departments and divisions by providing information concerning services provided, explain departmental/divisional policies and procedures requiring some interpretation and use a variety of established guidelines. Resolve problems which may include gathering and researching background information.
2. Screen incoming mail and prioritize in order of importance.
3. Maintain a calendar of activities, meetings and various events for assigned department manager and make travel arrangements.
4. Schedule and arrange division activities, meetings, conferences and various work events.
5. Compose, prepare, review and distribute a variety of forms, reports, correspondence and documentation; proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports; maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
6. Assist in the preparation of departmental budget; monitor expenditures.
7. Operate a variety of office equipment including copiers, scanners, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
8. Process accounts payables if required by department for which assigned; maintain related records and vendor files.
9. Prepare monthly invoices if required by department for which assigned; requisition supplies and materials as required.
10. Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience

Two years of increasingly responsible experience in office support work.

Training

Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.

Licensing and Certifications - Required

None.

Preferred

None.

From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of a panel interview and clerical tests which may include, but are not limited to: Keyboarding, MS Word, MS Excel, Spelling and Proofreading with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.

An Equal Opportunity Employer