Office Assistant - ICU & Med Surg

100 The Nebraska Medical Center; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Nebraska Medicine is seeking an Office Assistant for ICU & Med Surg at Bellevue Medical Center. This part-time role (0.6 FTE, 24 hours per pay period) involves greeting patients, providing clerical support, and coordinating with care teams.

Updated resume required for consideration. The successful candidate will handle multi-line phone systems, assist patients and families, and contribute to a busy department.

Qualifications

• High school education or equivalent required.
• Proficient with computers including keyboarding, basic navigation and email applications.
• Ability to communicate effectively both verbally and in writing.
• Ability to multi-task.
• Ability to handle difficult or challenging customer interactions and elevate to management as appropriate.
• Ability to work with a multi-line phone system.

Responsibilities

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.
• Support department or office as secondary responsibility.

Skills

Computer literacy

Verbal communication

Written communication

Customer service

Multi-tasking

Phone etiquette

Professionalism

Education

High school diploma or equivalent

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

If you have questions about applying for this Office Assistant - ICU & Med Surg role you can contact our TA Partner, Rohit Shinde at [e-mail].

Position Highlights

Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant - ICU & Med Surg at Bellevue Medical Center. This role will be great for someone that has a passion for healthcare and great customer service for our patients we serve. ** Updated Resume Required For Consideration**

Shift Details

First Shift (United States of America). Part-Time (0.6 FTE / 24 hours per pay period) / Benefits Eligible 2/12s possibly weekday / weekends. Location: Bellevue Medical Center.

Why Work with Nebraska Medicine

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network: Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Diversity and Inclusion

We value diverse backgrounds and experiences, reflecting the communities we serve.

Educational Support

Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary with Nebraska Medicine!

Office Assistant Description

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.
• Support department or office as secondary responsibility.

Required Qualifications

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and elevate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

Preferred Qualifications

• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

About Nebraska Medicine

Nebraska Medicine includes two hospitals, the state’s largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.

Use this tool to search for jobs with Nebraska Medicine. Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more. If you are seeking Physician Opportunities, please visit NebraskaMed.com/Careers/Physician-opportunities. For opportunities in Food and Environmental Services, please visit NebraskaMed.com/Careers/Food-environmental-services. The option to create an automated alert of new job postings is available to candidates. You must create/sign in to our external career site by clicking “Sign In” in the top right corner of the page. If you have not created a sign in yet, please follow the directions on the page. A confirmation email will be sent that you must confirm before any job alerts will be sent. Job alerts are sent daily when a new job requisition is posted that meets your job alert criteria. Subscribe to our Talent Community e-newsletter to stay connected with our team and get updates about career opportunities with Nebraska Medicine.