Office Assistant I

Wilsonart International; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Tuition reimbursement

Paid vacation and holidays

Job summary

Wilsonart in Dallas seeks an Office I/Customer Service representative to directly assist customers, enter electronic orders, answer calls, and respond to inquiries. The role requires accurate data entry into the internal system and supporting daily order management.

Ideal candidates have a High School Diploma and at least 1 year of experience, proficiency with Microsoft Office, and the ability to multitask while following instructions under supervision.

Qualifications

• Data entry into internal systems
• Proficiency with MS Office Suite (Outlook)
• Ability to handle customer inquiries by phone and email

Responsibilities

• Enter orders via 10-key into the internal system
• Answer phone calls and respond to customer inquiries
• Support day-to-day order management and customer needs
• Perform other tasks as required

Skills

Data entry (10-key)

MS Office (Outlook)

Customer service

Multitasking

Education

High School Diploma

Job description

Win at WilsonartAt Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.Here, you’ll win with:Support that keeps you wellMedical, dental, and life insuranceCompany-paid short- and long-term disabilityFSAs and dependent care optionsVision and legal benefitsGym discounts and wellness clinicsTuition reimbursement—for you and your dependentsOpportunities to growClear paths to promotion and internal mobilityTraining, coaching, and mentorshipDevelopment programs to support your goalsTime for what mattersPaid vacation and holidays in your first yearA culture that respects work-life balanceJob Description:Position Overview: Office I/Customer ServiceWilsonart, in Dallas, currently has an opening for an Office I/Customer Service representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system. Performs other tasks as required.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Performs duties in accordance with specific instructions and established work methodsEnters orders via 10 key into internal systemResolves routine questions and problems via phone, email, and occasionally in personSupports day-to-day order managementAssists the needs of the customerPerforms other tasks as requiredKNOWLEDGE, SKILLS & ABILITIESSkill in resolving routine questions and problemsExperience with Microsoft Office Suite, especially OutlookSkill in data entry (10 key)Ability to follow directions, take notes, and self-startAbility to work under direct supervisionAbility to multi-task, while staying organizedEDUCATION and/or EXPERIENCEHigh School Diploma or GEDEXPERIENCE1+ years experienceFifteen semester hours of college in a related field may substitute for the required experiencePHYSICAL DEMANDSSitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipmentLocated in a comfortable indoor area. Examples: executive, management and support positions.We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.