OFFICE ASSISTANT (GENERAL)

State of California; California; On-site; USD 35,000 - 49,000; Full time

Job summary

State of California is seeking an Office Assistant for in-office work at 3704 Parkway Place, West Sacramento. The role focuses on mail operations, document handling, and customer service within the Document Management Division. The position emphasizes accuracy, organization, and teamwork in a fast-paced government environment.

Salary is $3,167.00 to $4,357.00 per month, with a Monday–Friday work week and an 8:00 A.M. – 5:00 P.M. shift.

Qualifications

• Ability to effectively plan, organize, and manage multiple workloads and competing priorities.
• Strong oral and written communications skills.
• Ability to gain and maintain cooperative working relationships at all levels.
• Knowledge of equipment used in an office environment.
• Knowledge of the Microsoft Office suite (Word, Excel, Outlook)

Responsibilities

• Provide document management support within the MODS under ODPD and deliver high-quality customer service.

Skills

Plan & organize

Oral & written communication

Interpersonal skills

Office equipment

Tools

Microsoft Office

Job description

Office Assistant

Salary: $3,167.00 - $4,357.00 per Month

Final Filing Date: 10/26/2026

Number of Positions: 2

Work Location: 3704 Parkway Place, West Sacramento, CA (In Office)

Work Shift: 8:00 A.M. - 5:00 P.M.

Work Week: Monday - Friday

Job Type: Permanent, Full Time

Job Summary

The Employment Development Department (EDD), Document Management Division is searching for a motivated, skilled, and challenge-seeking individual with excellent customer service and attention to detail skills who is innovative and interested in working with an exciting team of professionals in a fast-paced environment. Under the direction of the Office Services Supervisor II, the incumbent performs a variety of support functions for the Mail Operations & Distribution Section (MODS) under the Office of Documents, Publications, and Distribution (ODPD). The incumbent is expected to practice high-quality customer service and become familiar with the Section functions, processes, and Department mail policies to the EDD's customers.

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Group business hours are 7AM to 3:30PM, Monday through Friday. Travel may be required to other Document Management Division offices, as well as the Sacramento Central Office.

Desirable Qualifications

• Ability to effectively plan, organize, and manage multiple workloads and competing priorities.
• Strong oral and written communications skills.
• Ability to gain and maintain cooperative working relationships at all levels.
• Knowledge of equipment used in an office environment.
• Knowledge of the Microsoft Office suite (Word, Excel, Outlook)
• This position requires an individual who is adaptable, courteous, tactful, and dependable (good attendance is essential).

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ must be typed, Arial font, 12-point size, no smaller than one inch margins, and no more than one page in length. The SOQ must respond to the following in bulleted format below.

• The SOQ must include a narrative addressing how your experience, training, education, and skills qualify you for this position.

The position may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified".

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Minimum Requirements

• OFFICE ASSISTANT (GENERAL)

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.