Office Assistant: Front Office- 7136

Community Health Resources (CHR); Windham (CT); Presencial; USD 21 000 - 28 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

403(b) employer contributions

Tuition reimbursement

Professional development programs

Wellness stipend

Employee appreciation events

Resumo da oferta

Community Health Resources (CHR) is seeking a Part-Time Office Assistant in Willimantic, CT. The role supports a fast-paced front office, handling appointment scheduling, phone inquiries, and client coordination in a mental health setting.

Responsibilities include triaging crises, facilitating communication with physicians and staff, and maintaining records and office organization. Valid driver’s license is required; high school diploma or equivalent is essential.

Qualificações

• High School diploma or equivalent required.
• Previous office or customer service experience required.
• Valid driver’s license required.

Responsabilidades

• Schedules appointments and answers the main telephone line in a busy clinic.
• Assists patients with questions and requests and coordinates with staff.
• Triages clients to handle crisis situations and liaises with doctors/providers.
• Maintains documentation and clinic communications; processes paperwork and organizes records.
• Maintains organization of the office and handles routine tasks such as mail and supplies.

Conhecimentos

Appointment scheduling

Answering phone

Crisis triage

Patient support

Documentation

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

JOB TITLE: Office Assistant

EMPLOYMENT TYPE: Part-Time, 14-20 hours/wk

SCHEDULED HOURS: Monday-Thursday 4:30pm-8:00pm (Willimantic)

PROGRAM/LOCATION: Front Office Northeast/Float position; Willimantic, CT

PC#: 3141

ABOUT THE PROGRAM: FRONT OFFICE NORTHEAST

By:

To provide support to staff in a fast-paced setting providing services for clients with severe and prolonged mental illness.

DUTIES & RESPONSIBILITIES

• Provides support of staff providing direct care functions and in concert with the administrative support
  team.
  - Responsible for appointment scheduling and answering main telephone line in a busy clinic to
  assist physicians, therapists/extensive contact with clients and staff to coordinate
  appointments, supervision and meetings with multiple staff members.
  - Assists patients with questions and requests.
  - Triage clients to handle crisis situations that occur both with clients on the phone and in person.
  Acts as liaison with doctors and other providers when patient crisis occurs.
  - Collects client self-pay fees, co-pays and rent payments.
  - Assists new clients who have questions regarding available services. Refers clients to
  Assessment Center or Open Access.
• Maintains documentation and other methods of communication to maintain quality services.
  - Maintains therapist and provider's schedule. Responsible for changes to schedule as
  necessary/assists staff with locating available rooms on short notice.
  - Processes paperwork that needs to be reviewed by clinic staff. After paperwork has been
  reviewed ensures that paperwork is copied, scanned, mailed and filed as appropriate.
  - Prepares miscellaneous correspondence for clinic staff.
  - Maintains contact list.
  - Prepares records for forwarding to other providers.
  - Assists with tracking insurance authorization and preparation of forms.
  - Verifies insurance for clients presenting for appointments.
• Additional Duties and Responsibilities
  - Assists with answering of main telephone lines and processing of calls/answers telephone calls
  from satellite offices when phones are on ‘roll-over’.
  - Maintains office in a neat and organized manner, completes filing, faxing and copying requests
  as needed.
  - Distributes daily mail
  - Maintains petty cash for staff.
  - May perform other assignments and duties as area require

QUALIFICATIONS

Education

Required

High School diploma or equivalent required.

Experience

Required

Previous experience in an office or customer service setting required.

Licenses & Certifications

Required

Valid driver’s License

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well‑being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION RANGE*

*Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Qualifications

Education

Required

High School or better.

Experience

Required

Previous experience in an office or customer service setting.

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.