Office Assistant Front Desk Primary Care Clinic

AHMG GLR Management JV Staff; Bolingbrook (IL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth is seeking a patient services associate to support medical records requests, appointment scheduling, and front-desk duties in Bolingbrook, IL. The role emphasizes accurate documentation, timely data collection, and courteous patient interactions in a full-time daytime schedule.

Qualifications include a high school diploma or equivalent, with 1+ years of related experience preferred.

Qualifications

• High School Grad or Equiv is required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls professionally, with proper documentation.
• Collects required documents such as insurance cards and photo IDs.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains insurance authorizations and verifies coverage prior to appointments.

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 329 Remington Blvd

City: Bolingbrook

State: Illinois

Postal Code: 60440

Job Description:

Primary Address: 329 Remington Blvd, Suite 200, Bolingbrook IL 60440

Schedule: Monday 6:30a-3:30p, Tuesday 10a-7p, Wednesday 8:30a-5p, Thursday 8:30a-5p/6:30a-3:30p (alternating shifts), Friday 8:30a-3:30p (or 6:30a-12p if working Saturday), Saturday 9a-12p (one per month)

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ years related experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.14 - $27.42

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.