Patient Access Coordinator Ob Gyn Clinic

1002 Adventist Midwest Management Services; United States; On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Job summary

UChicago Medicine AdventHealth is seeking a patient access/billing specialist to create and manage patient accounts, verify demographics, and ensure timely billing. You’ll screen for Medicaid eligibility and coordinate with insurers for pre-certifications and referrals.

Proficiency in English (Spanish preferred) and familiarity with EMR systems are desired. This full-time role is based in Naperville, IL and includes day shifts with comprehensive benefits.

Qualifications

• 1+ hospital patient access or medical office experience (Required)
• Spanish language fluency preferred
• Knowledge of Medicaid and charity screening helpful
• Familiarity with patient EMR systems
• Strong communication and organizational skills

Responsibilities

• Create and maintain patient accounts accurately and timely
• Ensure patient demographics and account information are correct for each account type
• Obtain insurance information for pre-certification and referrals
• Direct patients to appropriate resources for Medicaid eligibility or charity programs
• Support timely billing by reconciling charges with the daily schedule

Skills

English proficiency

Medical billing

Pre-certification

Insurance coordination

EMR knowledge

Education

High School Diploma

Job description

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance, Paid Time Off from Day One, 403-B Retirement Plan, 4 Weeks 100% Paid Parental Leave, Career Development, Whole Person Well-being Resources, Mental Health Resources and Support, Pet Benefits.

Schedule:

Full time. Shift: Day (United States of America). Address: 1012 95Th St, City: Naperville, State: Illinois, Postal Code: 60564.

Job Description:

Primary Address: 2121 Ridge Ave, Ste 103, Aurora, IL 60504. Schedule: Monday-Thursday 8am-5pm, Friday 8am-2pm. Creates patient accounts accurately and timely, ensuring patient demographics and account information are appropriate for the patient account type. Ensures all financial assessments are clear, updated, and thorough to expedite billing of patient accounts. Monitors email inbox, faxes, and responds to phone calls, researching questions, patient account requests, pre-certification issues, and other related documentation within defined time frames. Screens patients who may be Medicaid eligible and directs them or their family members to proper agencies to acquire Medicaid and/or charity. Obtains medical records or other required documentation to assure timely payment of the account. Contacts insurance companies for referral numbers or pre-certification/authorization and documents accordingly. Directs patients to appropriate specialists and vendors according to their insurance. Reconciles charges to the daily schedule to ensure accurate billing. Completes special projects or performs other duties as assigned. Other duties as assigned. Maintains current and thorough knowledge of online eligibility and pre-certification tools to provide consistent service to patients and clinical partners. Pre-certifies applicable patient accounts in a timely manner, ensuring authorizations are correct and benefits are accurately documented.

Knowledge, Skills, and Abilities:

• Uses discretion when discussing personnel/patient related issues that are confidential in nature
• Responsive to ever-changing matrix of practice needs and acts accordingly
• Self-motivator
• Capable of communicating professionally and effectively in English, both verbally and in writing
• Has clear understanding & working knowledge of rules and regulations of contracted insurance
• Requires a broad knowledge of health care services
• Registration knowledge helpful
• Prior authorization and Medicare guidelines helpful
• Knowledge of patient EMR
• Fluency in Spanish [Preferred]

Education:

High School Grad or Equ [Required]

Work Experience:

• 1+ hospital patient access or medical office experience [Required]
• Coding experience [Preferred]
• ICD-10 experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.14 - $27.42

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.