Office Assistant Front Desk Primary Care Clinic

1002 Adventist Midwest Management Services; United States; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth is a faith-based health care organization dedicated to extending the Healing Ministry of Christ. Our promise to you is a place to thrive professionally and grow spiritually while serving patients and families with compassion in body, mind, and spirit.

This full-time role in Hinsdale, IL supports schedule-day shifts and emphasizes patient-centered care. Benefits from day one include medical, dental, vision insurance, life and disability coverage, paid time off,

Qualifications

• High School diploma or equivalent is required.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls professionally and documents appropriately.
• Collects required documents such as insurance cards and photo IDs for encounters.

Education

High School Diploma or equivalent

Job description

Our promise to you

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

• Benefits from Day One:
• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule & Location

Schedule: Full time Shift: Day (United States of America)

Address: 11 Salt Creek Ln City: Hinsdale State: Illinois Postal Code: 60521

Primary Address: 11 Salt Creek, Suite 125, Hinsdale, IL 60521

Schedule: Monday/Wednesday/Thursday/Friday 8am-5pm, Tuesday 11am-7pm, Saturday 9a-12p (every 6th)

Job Description

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Requirements

• Education: High School Grad or Equiv [Required]
• Experience: 1+ years related experience [Preferred]
• Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
• Pay Range: $17.14 - $27.42
• This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our Mission

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.