Patient Access Representative

1002 Adventist Midwest Management Services; United States; On-site; USD 25,000 - 40,000; Part time

Job summary

UChicago Medicine AdventHealth is hiring for a part-time Patient Access/Registration role. You will complete registration tasks, verify insurance, collect payments, and coordinate with financial counselors while upholding patient confidentiality.

The schedule includes part-time shifts with afternoon hours, and benefits begin day one. The role emphasizes accuracy, customer service, and teamwork in a healthcare setting.

Qualifications

• High School Grad or Equiv required.
• Technical/Vocational School preferred.
• Experience with Microsoft Office suite and basic computer skills.
• Knowledge of medical terminology is required.

Responsibilities

• Register patients accurately and courteously.
• Verify insurance eligibility and obtain signatures.
• Collect patient portions and handle payments.
• Route inquiries to financial counselors as needed.
• Maintain confidentiality and accuracy in patient records.

Skills

Organizational

Verbal Interpersonal

Customer Relations

Grammar/Spelling

Read/Comprehend written instructions

Follow verbal instructions

Keyboarding

Computer (visual)

Knowledge of medical terminology

Ability to multitask

Prioritization skills

Education

High School Grad or Equiv

Technical/Vocational School

Tools

Microsoft Office

Outlook

Excel

Word

Power Point

Windows XP

Windows 7

website search engines

Job description

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403‑B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well‑being Resources Mental Health Resources and Support Pet Benefits

Schedule:

Par‑Time (24 hours a week) Monday 12:30pm -8:30 pm Tuesday 12:30pm - 5:00pm Thursday 8:30am - 12:30pm Friday 8:30am -5:00pm

Job Description:

Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Works daily reports as assigned and trains in other Patient Access areas. Conducts charge audits using Health Information Management staff and Nurse Auditors to resolve issues. Demonstrates the importance of quality and integrity in capturing patient information while maintaining patient confidentiality. Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards. Obtains signatures, verifies the accuracy of information, and scans documents into electronic patient records as applicable. Collects patient portions from patients prior to or at the time of service, following applicable guidelines. Addresses billing issues between the Central Business Office and hospital staff. Monitors hotline referrals and inquiries from patients, the Central Business Office, and physicians daily. Initiates referrals to financial counselors if the patient cannot pay the amount due. Maintains an accuracy rate within departmental guidelines. Provides excellent customer service to patients, visitors, and other staff members. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational [Required]
• Verbal Interpersonal [Required]
• Customer Relations [Required]
• Grammar/Spelling [Required]
• Read/Comprehend written instructions [Required]
• Follow verbal instructions [Required]
• Keyboarding (manual) [Required]
• Computer (visual) [Required]
• Knowledge of medical terminology [Required]
• Ability to multitask [Preferred]
• Prioritization skills [Preferred]

Education:

• High School Grad or Equiv [Required]
• Technical/Vocational School [Preferred]

Work Experience:

• 1+ Office experience in a healthcare environment [Required]
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines [Preferred]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]
• First Aid CPR AED (CPR AED) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.17 - $29.06

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.