Office Assistant / Front Desk / Payables - Apartment Community

Independent Management Services; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Accident insurance

Long-term disability

Identity theft protection

401(k) with matching

Paid time off

Training and development

Job summary

Independent Management Services is seeking a property leasing coordinator to manage resident relations, process applications, and oversee leasing operations onsite. You will handle move-ins, waitlists, and communications with applicants while maintaining professionalism and timely reporting to the Site Manager.

The role requires strong office skills, attendance, and knowledge of Paycom and Microsoft Office.

Qualifications

• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws.

Responsibilities

• Frequent telephone and personal contact with prospective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to prospective residents.
• Complete move-in orientation with residents including reviewing rental lease and House Rules.
• Schedule move-ins/outs, rental applicant interviews, and other critical leasing dates.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while maintaining professionalism.
• Reports directly to the Site Manager.
• Onsite attendance required / non-remote work.

Skills

Office basics

Telephone etiquette

Email follow-up

Attendance punctuality

Federal Fair Housing Laws

Tools

Paycom software

Microsoft Office Suite

Job description

Responsibilities:• Frequent telephone and personal contact with perspective/current residents.• Initial processing of rental applications and credit reports with recommendations to Site Manager.• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.• Generate reports to assist in management of community assets, expenses, and financial objectives.• Process all payables and complete payment of community expenses/bills.• Purchase, inventory, and maintain all office supplies.• Process delinquent accounts and report activity to Site Manager.• Receive and resolve resident requests and concerns.• Foster positive working relationships with residents while always maintaining a professional demeanor.• Reports directly to the Site Manager.• Onsite attendance required / non-remote work.Job Qualifications:• Basic office skills including typing, filing, and telephone etiquette.• Excellent follow-up skills via telephone and email correspondence.• Proficiency with Paycom software and Microsoft Office suite preferred.• Demonstrated track record regarding work attendance and reporting for work timely.• Must adhere to Federal Fair Housing Laws.We offer a competitive salary plus benefits including:Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.401(k) with above-average employer matching contribution.Generous paid time off package.Training and employee development program.Among many other employee benefit