LEASING ADMINISTRATOR

Stoladi Property Group; Washington, Northern (District of Columbia, KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)

Paid time off 160 hours

Holiday observance

Annual salary raises

Bonus up to 4%

Job summary

Stoladi Property Group in Washington, DC seeks a leasing and tenant relations professional to manage leasing operations, screenings, move-ins, and resident communications across multiple properties, under the supervision of the Property Manager.

The role emphasizes administrative support, lease preparation, marketing coordination, and occupancy maintenance, with tasks in Yardi, PAYCOM, Excel, Outlook, and SharePoint.

Qualifications

• Bachelor's degree or 1–2 years of experience in real estate office administration.
• Minimum one year experience in a property management office preferred.

Responsibilities

• Warmly greet visitors, prospective renters, and residents.
• Consult with prospective residents to identify requirements and budgets, and match with properties.
• Independently evaluate and qualify prospective residents and approve routine lease documents.
• Prepare leases and coordinate move-in dates and signatures.
• Develop leasing strategies and marketing campaigns to optimize occupancy and tenant retention.
• Provide full administrative support and handle routine correspondence and recordkeeping.
• Manage tenant inquiries and maintain positive relations with residents and owners.

Skills

Tenant relations

Leasing experience

Office administration

Communication skills

Attention to detail

Education

Bachelor's degree (B.A.)

Tools

Yardi

PAYCOM

Excel

Outlook

SharePoint

Job description

## Description**SUMMARY**This position is primarily responsible for independently managing leasing operations, tenant relations, and property engagement initiatives under general oversight of the Property Manager.**BENEFITS:*** Medical, dental, and vision insurance for the employee at no cost to the employee* Additional medical plan options available at a small monthly cost* Employee responsible for monthly premiums for additional dependents* Health Savings Account (HSA) available depending on medical plan selection. Company contributes monthly ($150/ employee or $300/employee+)* LTD, STD, and life insurance for the employee at no cost to the employee* Minimum of 160 hours (20 days) of PTO* Most federal holidays are observed; the employee’s birthday is observed as a holiday* Guaranteed salary raises every year depending on CPI* Up to 4% bonus every year depending on previous year’s performance**ESSENTIAL DUTIES AND RESPONSIBILITIES:**Core duties and responsibilities include the following. Other duties may be assigned.Warmly greets visitors, prospective renters, and current residents.Consults with prospective residents to identify requirements and budgets, then matches these needs with available properties.Independently evaluate and qualify prospective residents in accordance with company policies and lease agreements, making final determinations on routine applications.Conducts background and credit checks and verifies other references as directed by Property Manager.Review and approve routine lease documents and applications within delegated authority; escalate exceptions or unusual cases to the Property Manager.Prepares leases for Property Manager’s review and approval; obtains signatures from management and residents.Coordinates move-in dates, materials, and processes.Creates, develops, and maintains a wait list as needed.Tours property daily to ensure it is neat, tidy, attractive, and in good repair.Ensures available and model apartments are fresh and tidy.Manages shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces.Develop and implement leasing strategies and marketing campaigns to optimize occupancy and tenant retention, adjusting promotions and discounts as appropriate based on occupancy trends and market analysis, while ensuring alignment with company policies.Provide full administrative support, including but not limited to answering phone calls and routing callers to the correct individual when necessary, typing reports, filing, and distributing correspondence.Order and maintain office supplies and arrange for equipment maintenance.Assists with recordkeeping, filing, bookkeeping, and paperwork as required.Prepare routine correspondence with residents, owners, and clients.Manage correspondence across multiple properties if applicable.Assist with tenant inquiries/concerns, communications, and manage public relations.Independently resolve tenant issues, applying judgment to balance tenant satisfaction with lease compliance and escalate only complex or high-impact issues to the Property Manager.Promote and foster positive relationships with residents and owners. Plan and implement tenant relations programs and events.Schedule and coordinate meetings or special events as required.Handle property inquiries and violations as well as basic rental agreements. Address unit owners/residents' requests, comments, and concerns.Assist with and complete miscellaneous tasks and special projects.Prepare reports and correspondence for management review; make recommendations based on tenant and occupancy trends and take initiative to implement operational improvements under Property Manager guidance.Provides potential residents with brochures, information, and tours of facilities and available units.Performs other related duties as assigned.**SUPERVISORY RESPONSIBILITIES:**This job has no supervisory responsibilities.## QualificationsQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCEBachelor's degree (B.A.) from a four-year college or university; or one to two years of experience and/or training in real estate office administration; or an equivalent combination of education and experience. Minimum one (1) year experience in a property management office environment preferred.LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.COMPUTER SKILLSTo perform this job successfully, an individual should have knowledge of: Accounting Software (Yardi); Internet Software; Payroll Systems (PAYCOM); Spreadsheet Software (Excel); Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook); cloud-managed file storage systems (SharePoint).PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.The employee must occasionally lift and/or move up to 30 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.