Office Assistant Front Desk Endocrinology Clinic

AdventHealth; Hinsdale (IL); On-site; USD 49,113,000 - 78,570,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave 4 Weeks

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth in Hinsdale, IL is hiring for a full-time front desk/administrative role. Responsibilities include coordinating medical records, scheduling appointments, and assisting patients with insurance documents. Bilingual English/Spanish preferred; strong customer service required. Work hours: Day shift at our Hinsdale location.

Requires a High School Diploma; 1+ year related experience preferred. On-site position with competitive benefits and a supportive team environment.

Qualifications

• High School Diploma or equivalent (required).
• 1+ year related experience (preferred).
• Bilingual English/Spanish preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming manner.
• Answers calls and documents interactions promptly.
• Collects insurance cards and photos IDs for encounters.
• Schedules and confirms patient appointments to reduce no-shows.

Skills

Customer service

Medical office

Bilingual

Education

High School Diploma

Job description

Our promise to you

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

911 N Elm St

City

Hinsdale

State

Illinois

Postal Code

60521

Job Description

Primary Address: 911 N Elm Street, Hinsdale IL 60521

Schedule: Monday 6:30am-3:00pm, Tuesday/Thursday 7:30am-4:00pm, Wednesday/Friday 8:30am-5pm

Bilingual applicants English/Spanish preferred

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Other duties as assigned.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
• Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ years related experience [Preferred]

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.14 - $27.42

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.