Office Assistant (Effingham)

10 Sarah Bush Lincoln Health Center; United States; On-site; USD 25,000 - 38,000; Full time

Job summary

Sarah Bush Lincoln Health Center in Effingham, IL seeks an Office Assistant to support the Walk-In Clinic. The role handles patient check-in/out, reception, and encounter management for in-person and phone contact, with 40 hours weekly (Mon-Fri, 7:00am–3:30pm).

Requirements include a High School Diploma. Compensation starts at $17.79 per hour, with pay based on experience; opportunities for professional development and comprehensive benefits are described in the posting.

Qualifications

• High School Diploma required.
• Experience in reception and clerical tasks preferred.
• Strong patient service and communication skills.

Responsibilities

• Answers incoming calls and forwards or takes messages.
• Checks in patients and updates information for staff.
• Processes payments and posts charges on the ticket.
• Handles cash drawer and daily deposits.
• Greets patients and visitors and provides general assistance.

Skills

Reception

Customer service

Clerical work

Billing support

Education

High School Diploma

Job description

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Office Assistant (Effingham) Job Description Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Effingham Walk-In Clinic

Hours: Full-Time, 40 hours a week required

Shift: Monday - Friday 7:00am to 3:30pm

Required: High School Diploma

Pay: based on experience, starting at $17.79 an hour

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements High School (Required) Compensation Estimated Compensation Range $17.79 - $27.57 Pay based on experience

When you come to work for Sarah Bush Lincoln or Fayette County Hospital Long Term Care, you have our commitment to help make this the best work experience of your life. Career development is available through continuing education and on-site training, so come grow with us! We are striving to be the employer of choice in the area. Employees reap the benefit of our work culture which is steeped in professional and personal development programs. We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers. We support on-site classroom learning programs and internet courses, and we have a generous tuition reimbursement program-- all designed to help staff achieve their goals.