Office Assistant & Dispatch Coordinator

Precision Door Service; Menomonee Falls (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Job summary

Precision Door Service in Wisconsin seeks an organized Office Administrator to support the Office Manager and the Door Team by handling clerical tasks, answering calls, dispatching tickets to infield technicians, and maintaining schedules.

The role requires strong Microsoft Office skills, data entry speed, and excellent customer service. You will file documents, enter data, and help the team meet daily goals while upholding professional communications with customers and vendors.

Qualifications

• High School diploma or equivalent required.
• Experience in a service environment preferred.
• Proficient with Microsoft Office for data entry and reporting.
• Ability to maintain accurate records and filing.
• Strong customer service and communication skills.

Responsibilities

• Answers phones with a professional tone and attitude for various sources.
• Updates customers notes within the system.
• Dispatches jobs from the system to infield technicians.
• Upload and enter data to the system to support the staff.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned that support the overall goals of the organization.

Skills

Microsoft Office

Data entry

Customer service

Communication

Education

High School diploma

Job description

Precision Door Service in Wisconsin seeks an organized Office Administrator to support the Office Manager and the Door Team by handling clerical tasks, answering calls, dispatching tickets to infield technicians, and maintaining schedules.

The role requires strong Microsoft Office skills, data entry speed, and excellent customer service. You will file documents, enter data, and help the team meet daily goals while upholding professional communications with customers and vendors.